Experience

Trade Mastermind

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Customer Account Manager

  • Jan 2023 - Present



Just Eat Takeaway.com

• Netherlands
• Software Development
• 700 & Above Employee

• Territory Manager (Mat cover)

  • Jan 2022 - Present

  Manager of 309 restaurant partners Covering Cambridgeshire, Lincolnshire & Leicestershire Manager of 309 restaurant partners Covering Cambridgeshire, Lincolnshire & Leicestershire



Domestic & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sales Manager

  • Apr 2021 - Dec 2021

  Lead and manage the team (circa 4-7 Sector Sales colleagues) to create a high-performing sales culture. Create & maintain sales plans for the Team, in line with the sector strategyLead and manage the performance of the team to contribute to the target, by ensuring all objectives (KPIs) are met Lead and manage the team (circa 4-7 Sector Sales colleagues) to create a high-performing sales culture. Create & maintain sales plans for the Team, in line with the sector strategyLead and manage the performance of the team to contribute to the target, by ensuring all objectives (KPIs) are met



DPD UK

• Truck Transportation
• 700 & Above Employee

• Business Account Manager

  • Dec 2018 - Mar 2021

  In this role I managed 75 -100 designated portfolios for customers that spend in the region of £1 - £5K per week. To develop each account through high level sales, through close, proactive account management and applications of the partnering process. In this role I managed 75 -100 designated portfolios for customers that spend in the region of £1 - £5K per week. To develop each account through high level sales, through close, proactive account management and applications of the partnering process.



Parcelforce Worldwide

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• Retention's Account Manager

  • May 2011 - Dec 2018

  Managing and developing customer accounts to suit their business requirementsCustomer retentionRenegotiation of existing accounts Ensuring customer satisfaction at all timesAchieving targets in both sales and customer serviceGenerating new business Supporting Field sales where requiredEnsuring Data Protection is adhered to at all timesPromoting brand awareness Managing and developing customer accounts to suit their business requirementsCustomer retentionRenegotiation of existing accounts Ensuring customer satisfaction at all timesAchieving targets in both sales and customer serviceGenerating new business Supporting Field sales where requiredEnsuring Data Protection is adhered to at all timesPromoting brand awareness



Intraining

• Dominican Republic
• Professional Training and Coaching
• 1 - 100 Employee

• Business Development Executive

  • Jan 2009 - Apr 2011