Experience

1Let

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Business Development Manager

  • Jun 2023 - Present

• Property Manager

  • Nov 2019 - Jul 2023



Grant Property

• United Kingdom
• Real Estate
• 1 - 100 Employee

• England Portfolio Manager

  • Jun 2017 - Oct 2019

  As a Portfolio Manager I was responsible for the day to day management of portfolio of over 160 properties across 4 cities in England. Being the first point of contact for both landlords and tenants, ensuring that each tenancy runs smoothly from start to finish. I have encountered a variety of clients and I strive to provide the highest standard of customer service and aim to reflect the Grant Property values; to be trusted, knowledgeable and innovative. I am confident and able to complete and exceed the requirements of the job role. Responsibilities:​ Providing advice and assistance to letting agents and potential clients - Dealing with any property maintenance requirements - Ensuring that all property team members are working to the required standards - Undertaking property surveys and preparing term maintenance plans - Managing suppliers and third party contractors - Providing great service to clients - Making preparations for the start of a tenancy - Ensuring that landlords comply with current and relevant legislation - Dealing with general tenancy related queries and deposit releases - Delivering reports to the senior management board on any findings - Undertaking regular property inspections. Show less

• Property Negotiator

  • Jun 2016 - Jun 2017

  As a Letting Negotiator I provided exceptional customer service to our Landlords and Tenants alike, as well as being the main point of contact for prospective tenants ensuring all reference checks are completed to set requirements and timelines. Responsibilities: Ensure all prospective tenant applications are processed to set timelines - Ensure all reference and credit checks meet set requirements - Arrange and undertake lease signings advising of all key information to tenants - Responsible for collecting all deposit and pre-move in monies - Provide prospective tenants smooth transition to tenancy start date - Responsible for ensuring properties achieve competitive rent for client - Update and process all utility information promptly and accurately - Work as a team with Property Manager and Property Coordinator on portfolio under of care - Ensure high service levels are maintained at all times -Provide prospective tenants with smooth and highly efficient application process Show less



ROX - Diamonds & Thrills

• United Kingdom
• Luxury Goods & Jewelry
• 1 - 100 Employee

• Supervisor

  • Aug 2012 - Jun 2016

  Reaching the position of Senior Supervisor I assist management in the daily running of a retail shop. Help to ease the workload by taking responsibility for certain tasks and duties and have gained experience working within the luxury market. Duties: • Approaching customers and helping them with their needs and enquiries. • Assisting the management team in maximising the stores sales and profitability. • Operating the till systems, including cashing up. • Excellent product knowledge, allowing the customer to know features and benefits of product. • Maintaining store standards, exceptional VM skills. Eye for attention to detail. • Completing all necessary paper work at the start and end of shift. • Identify trends in complaints and highlight to the relevant managers. • Processing payments of various kinds, including cash, cheques and credit cards. • Dealing politely with customer complaints and resolving them. • Understanding KPI’s and constantly achieves individual store set targets. • In 2014 generated more than £500,000 in sales and finished as top Sales Representative in entire company and continued to remain in the Top 3 Sales Representatives until the end of my career at ROX. • Understanding of Luxury Market. • Indepth knowledge of High End luxury watches as well as having a GIA qualification in Diamond Essentials. Show less