Kim Quinones-Ruoff

Director of Human Resources & LCADC Intern at Center for Great Expectations
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director of Human Resources & LCADC Intern
      • Feb 2020 - Present

    • United States
    • Medical Practices
    • 100 - 200 Employee
    • Human Resources Generalist
      • Dec 2014 - Feb 2020

  • Gargan Benefits Solutions
    • Greater New York City Area
    • Director, Human Resources Services
      • Apr 2013 - Oct 2015

      Assisted clients with recruitment, benefits, employee relations issues and handbooks. Assisted clients with recruitment, benefits, employee relations issues and handbooks.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director of Human Resources
      • Aug 2011 - Apr 2013

      As part of the managing director team, responsible for ensuring all human resources activities are aligned with the Agency’s goals including recruiting and retention of high-performing staff, effective management coaching, solutions-oriented employee relations, evaluation and administration of benefits programs, overseeing administrative staff, facilitating change management activities to increase employee morale and assisting in accomplishing aggressive fundraising goals. As part of the managing director team, responsible for ensuring all human resources activities are aligned with the Agency’s goals including recruiting and retention of high-performing staff, effective management coaching, solutions-oriented employee relations, evaluation and administration of benefits programs, overseeing administrative staff, facilitating change management activities to increase employee morale and assisting in accomplishing aggressive fundraising goals.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Human Resources Director
      • Aug 2005 - Dec 2011

      • Started up and maintain entire human resources function, including all policies and practices, implementing a competitive, national benefits plan, developing a recruitment strategy, ensuring legal compliance, developing performance review process, coordinating immigration paperwork with attorney, coaching management and employees on effectively resolving employment matters and preparing ADP payroll. • Handle accounting functions including all client invoicing, collections, reviewing all expenses and incoming invoices from vendors and subcontractors, reconciling of benefits bills and processing journal entries. • Review, edit and update all client and subcontractor contracts to interpret terms and ensure they are in accordance with corporate guidelines. • Prepared for and represented firm and sister company, Stages Consulting at Department of Labor audits. Show less

    • Financial Services
    • 1 - 100 Employee
    • Human Resources Manager and Office Manager
      • Apr 2003 - Mar 2005

      • Responsible for developing “start-up” human resources infrastructure for financial services firm experiencing rapid growth: • Wrote and communicated HR policies and procedures, designed performance appraisal system, coach management on employment law matters and resolve employee relations issues. • Oversee and provide overall direction for all benefits, payroll, immigration work visas, and office services/facilities administration. • Heavy reporting on and analysis of compensation structures, HR expenditures and success ratios, and general office services costs. • Instituted full-cycle recruitment function to strategically fill high volume of requisitions within determined budget and headcount guidelines. • Researched and launched HRIS, reorganized internal processes to increase efficiency and developed staff to support change management initiatives. • Actively involved in due diligence and RFP processes as well as assisting with post-acquisition integration Show less

    • Operations Manager
      • Dec 1997 - Apr 2003

      Served as HR Manager, Collections Officer and Divisional Recruiting and Training Manager:• Streamlined organization-wide processes to increase overall efficiency and teamwork after multiple downsizing initiatives.• Perform all Human Resources functions for firm’s internal and external personnel (recruitment, benefits administration, employee relations, orientation, verifications, etc.).• Successfully eliminated all aging over 90 days by diligently managing all collections efforts for NY headquarters. Show less

    • Recruiting and Training Manager, Desktop Staffing Solutions Division
      • Oct 1999 - Jan 2002

      • Re-organized, developed structure in and managed both business units (13 direct reports): • Assessed departments’ needs and established efficient, results-driven infrastructures for each business unit by creating workflow processes, expectation requirements, goal standards, job descriptions, quarterly review process/upward appraisal system, policies, procedures, incentive-based compensation plan and recruiting/training budget guidelines.• Work with team to recruit for high volume of temporary employees (Desktop Publishers, Office Support and Creative Graphics) and to coordinate software training for Investment Banking, Financial Services and Legal clients. • Implemented multi-source, proactive recruiting strategies, resulting in 20% overall decrease in advertising costs and over 300 placements in the 2000 calendar year. • Developed Access databases used to track results and generate bottom line statistical reports for senior management.• Continually maintain HR responsibilities within the firm including recruitment, benefits analysis during business acquisition/due diligence stages and maintaining the role of Investigating Officer for sensitive employee relations matters. Show less

    • Human Resources Manager
      • Jul 1998 - Oct 1999

      • Started Up Human Resources Department responsible for all HR functions for 150 internal employees and 1500 external consultants/temporary personnel over 3 locations (NY, CT and CA):• Developed entire HR infrastructure including company-wide policies, procedures and handbook, performance review system, new hire training programs and orientation, exit interviews and counseled/mentored staff and management on various HR issues (ie. interpreting Federal and State laws, conducting performance reviews, handling employee relations issues, conflict resolution, separation meetings, etc.).• High volume employee relations including investigating, documenting and resolving all sensitive, confidential HR matters.• Centralized and handled all internal recruiting for senior management, middle management and support staff positions.• Oversaw the administration of all company wide voluntary, group and state-mandated benefits plans (STD, Worker's Compensation, Health, Dental, Life, C.O.B.R.A., F.M.L.A., Unemployment, PTO, 401K and Referral Bonus).• Created and presented new hire orientation, customer service excellence training and HR best practices seminars. Show less

    • Benefits Administrator
      • Dec 1997 - Jul 1998

      • Hired as the sole benefits representative and administrator reporting directly to the CFO/Controller:• Designed multi-state, multi-office, comprehensive benefit programs for both internal and temporary employees.• Managed vendor and broker relationships in order to resolve claims and plan issues. • Ensured that renewal rates and plan designs were negotiated appropriately and cost-effectively. • Reconciled insurance bills and processed weekly payroll/billing.• Conducted presentations in order to market, communicate and interpret benefits plans thoroughly to the staff. Show less

    • HR Client Services Specialist/Benefits Administrator
      • Dec 1996 - Nov 1997

      • Human Resources administration for 500 client-companies (over 10,000 employees): • Resolved over 80 client benefits inquiries per day regarding flexible spending accounts, section 125 benefits, health, dental, life, short and long-term disability, vision and C.O.B.R.A. plans via phone and during client site visits. • Researched employment laws to draft policies and finalize a variety of employee handbooks for client companies. • Member of team which successfully transferred 10,000 employees to a national insurance carrier within a 30-day deadline. Show less

    • Personnel Assistant/Project Coordinator
      • Jun 1996 - Oct 1996

      Assisted Chief of Personnel with policy proposals, recruitment of interns, union wage and benefits surveys, confidential investigations, administering County-wide anti-harassment training and educating staff on issues regarding AIDS in the workplace. Assisted Chief of Personnel with policy proposals, recruitment of interns, union wage and benefits surveys, confidential investigations, administering County-wide anti-harassment training and educating staff on issues regarding AIDS in the workplace.

Education

  • Rutgers University School of Health Professions
    Master's degree, Rehabilitation Counseling
    2019 - 2023
  • Rutgers University, Graduate School of Management and Labor Relations
    Masters degree, Human Resources Management
  • Rutgers University
    Criminology Certificate, Psychology and Sociology
  • Rutgers University, Rutgers College
    Bachelor of Science, Administration of Justice and English
  • West Windsor Plainsboro HS

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