Kim Ngan Dao Anh

Barista at MOGE TEE
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US
Languages
  • Vietnamese Native or bilingual proficiency
  • English Full professional proficiency
  • Chinese Professional working proficiency

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Experience

    • United Arab Emirates
    • Food and Beverage Services
    • 1 - 100 Employee
    • Barista
      • Feb 2022 - Present

      • Communicate 45 items on menu, answer questions, recommend products to customers and take orders • Manage and process customers' payments • Prepare and serve daily orders, including fruit tea, milk tea, yogurt drinks, fruit slush, and specialty beverages • Train new employees on recipes, opening and closing procedures, and customer services • Clean and sanitize front counter, utensils, equipment, and customer seating areas • Communicate 45 items on menu, answer questions, recommend products to customers and take orders • Manage and process customers' payments • Prepare and serve daily orders, including fruit tea, milk tea, yogurt drinks, fruit slush, and specialty beverages • Train new employees on recipes, opening and closing procedures, and customer services • Clean and sanitize front counter, utensils, equipment, and customer seating areas

    • Food & Beverages
    • 1 - 100 Employee
    • Shift Lead
      • Oct 2021 - Jan 2022

      • Checked to restock ingredients, utensils and equipment on time • Supervised activities at store with a team of 6 and handle customer's complaints • Served drinks to customer • Processed customers' payment in cash and card, recorded revenue, calculated and allocated tips to shift members • Checked to restock ingredients, utensils and equipment on time • Supervised activities at store with a team of 6 and handle customer's complaints • Served drinks to customer • Processed customers' payment in cash and card, recorded revenue, calculated and allocated tips to shift members

    • Vietnam
    • Human Resources Services
    • 300 - 400 Employee
    • HCS Consultant - Chemical Industry Leader & Benefit Survey Leader
      • May 2017 - Dec 2019

      Chemical Industry Leader (December 2018 - December 2019) • Collected and reviewed data for 56 companies in Chemical industry • Prepared and presented Chemical industry insight of 56 companies and consult clients on improvements of salary structures and policies • Hold 2 seminars on Mercer's methodology and report generation guidelines for 56 Chemical industry clients • Carried out projects of building salary structure for Chemical company with over 1,000 employee Benefit Survey Leader (February 2018 - December 2019) • Performed as main contact point presenting local team of 30 consultants to regional benefit survey teams, and updated teams with requests raised • Led 2 survey cycles by planning each 3-month cycle and allocating clients to consultants • Cooperated with IT team to develop quality control tools to detect errors in data collecting and verifying • Run market reports of 200 companies in each cycle and delivered market insights Salary Survey Consultant (May 2017 - December 2018) • Instructed 10 Chemical industry clients and 15 Hitech industry clients on Talentnet-Mercer salary survey on questionnaires and Mercer's methodology • Reviewed and verified up to 5,000 data points for data providing, matching companies' jobs with standardized Mercer titles, and evaluating the scope of each position to Mercer's Position Class range • Analyzed industry trends to conduct industry insights of Chemical and Hitech industries • Delivered 2 projects on building salary and compensation structures for 2 mid-size companies of 50-100 incumbents Show less

Education

  • University of Houston, C.T. Bauer College of Business
    Bachelor of Business Administration - BBA
    2022 - 2024
  • International University - National University - Ho Chi Minh City
    Bachelor of Engineering - BE, Industrial Engineering
    2012 - 2016

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