Experience

Taoglas

• Ireland
• Telecommunications
• 100 - 200 Employee

• Director Distribution | N. America & Europe

  • Apr 2023 - Present

• Channel Account Manager, North America

  • Sep 2021 - Apr 2023



Pulse Electronics Corporation

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Distribution Corporate Manager, N. America

  • Jan 2020 - Sep 2021



Arrow Electronics

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Digital, Customer Success Manager

  • Apr 2014 - Mar 2018

  Pioneer/Start-up team member tasked with expanding and maintaining Arrow’s Digital line card and online inventory relevance. Forged strong partnerships with customers from discovery, contract negotiation, onboarding, training, user-adoption to renewal. *Met with customers to present, understand needs, collaborate and create individual onboarding process; *Partnered closely with other cross-functional departments and geographies to translate business needs and product… Show more Pioneer/Start-up team member tasked with expanding and maintaining Arrow’s Digital line card and online inventory relevance. Forged strong partnerships with customers from discovery, contract negotiation, onboarding, training, user-adoption to renewal. *Met with customers to present, understand needs, collaborate and create individual onboarding process; *Partnered closely with other cross-functional departments and geographies to translate business needs and product requirements; *Collaborate across internal and external teams to finalize contracts, execute communication, project tracking, and training plans; *Effectively communicated and trained on new product features & updates; *Performed quarterly business reviews and regular analytic reporting with customers; *Product expert and internal champion for clients; *Contributed to the development and sharing of best practices which improved the onboarding experience and led to expansion opportunities; *Lead contact for cross-selling Arrow Digital businesses including: Silicon Expert (a SaaS product lifecycle tool); AspenCore (Digital Media/Content); Transim (a SaaS design and simulation tool); and Chip1Stop (online catalog distributor); *Built strong, ongoing-customer relationships which ensured a high retention rate.

• Senior Manager, Memory Product

  • Dec 2012 - Apr 2014

  Served as pricing lead for Flash, DRAM, and Solid-State Memory manufacturers for the west coast territory. Established close relationships with suppliers to negotiate pricing and product support for inside/outside sales and engineers, directly affecting bottom-line sales and increased margin. **Implemented profit margin expansion programs and trained Memory Product Managers on how to find additional profit margin.



Micron Technology

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Senior Global Distribution Operations & Business Manager

  • 2009 - Nov 2012

  Oversaw worldwide distribution sales, operations support and management of: global pricebook creation, full product lifecycle, design registration program, inventory price protection credits and stock rotation figures. **Served as main controller for ModelN and SharePoint user permissions. Participated in SOX audits and a member of global ModelN upgrade implementation team. **Trained global accounting team on distributor quote and ship and debit reconciliation… Show more Oversaw worldwide distribution sales, operations support and management of: global pricebook creation, full product lifecycle, design registration program, inventory price protection credits and stock rotation figures. **Served as main controller for ModelN and SharePoint user permissions. Participated in SOX audits and a member of global ModelN upgrade implementation team. **Trained global accounting team on distributor quote and ship and debit reconciliation practices. **Monitored and maximized all sales distribution metrics, including ROI, Inventory Turns and Earns, ROWC, and top product runners. **Provided monthly and quarterly territory-based profitability and metric analysis for distributor branches and regional sales managers.

• Distribution Corporate Manager

  • 2006 - 2009

  Managed all B2B distribution sales and business corporate relationships with Micron’s largest global distributors. **Developed commodity level strategies for pipeline management, employing strategic inventory positioning, demand creation, NPI, devkits, solution selling and allocation management. **Coordinated, trained, and drove business growth and analysis at corporate, distributor branches, sales reps, and regional sales management levels. **Presented product training and field… Show more Managed all B2B distribution sales and business corporate relationships with Micron’s largest global distributors. **Developed commodity level strategies for pipeline management, employing strategic inventory positioning, demand creation, NPI, devkits, solution selling and allocation management. **Coordinated, trained, and drove business growth and analysis at corporate, distributor branches, sales reps, and regional sales management levels. **Presented product training and field updates, conducted quarterly business reviews, managed rebates, sales incentive and marketing programs, industry tradeshow events, and marketshare increase programs.



Micron Technology

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Inside Sales & Marketing Representative

  • 2000 - 2004

  Worked in the direct and distribution customer service department. Served as single point of contact for US sales reps and outside regional sales managers for specific territories. Oversaw account management for Apple Inc., including global backlog, forecasting global hub and OEM supply chain inventory and global relationship support. **Provided exemplary customer service, can-do attitude, and “one stop shop” problem solver. Worked in the direct and distribution customer service department. Served as single point of contact for US sales reps and outside regional sales managers for specific territories. Oversaw account management for Apple Inc., including global backlog, forecasting global hub and OEM supply chain inventory and global relationship support. **Provided exemplary customer service, can-do attitude, and “one stop shop” problem solver.