Manager, Business Analyst

• Sep 2019 - Present

Senior Business Analyst

• May 2017 - Aug 2019

Data Analyst

• Jul 2013 - Jul 2016

- Provide data analysis, determining, defining and documenting business requirements to the Global supply chain functions in Back End and Front End Materials, Indirect Expense and SAP and Ariba Team - Serve as expert and “super-user” with respect to Procurement’s data and systems - Pull data streams from multiple data sources (SAP Data Warehouse) - Manipulate and report data that will be used for forecasting and decision making - Support data needs for analysis and metric generation - Perform high-level analysis and validation of data for integrity, accuracy and alignment - Create a structure to enable ease of ad-hoc analysis as required - Coordinate metrics standardization, automation, and reporting

Senior Business Analyst

• May 2011 - Jun 2013

- The primary APAC region application analyst for Supply Chain Modules, Costing and Sales Operation. Secondary support for Finance modules - Lead and manage regional IT projects or enhancements which include requirements gathering, prepare functional specification and design of relevant IT solutions for corporate ERP. Represent regional IT to coordinate and participate global IT projects to ensure assigned project tasks meet project timeline - Provide Quarter end support that align with IT global quarter end support model - PPrepare materials and provide trainings - Ensure compliance to IT SOX Audit

Oracle Analyst

• Mar 2010 - Apr 2011

- Primary Support of Oracle ERP for all modules - As a team member of application support, provide support to implement changes and new processes on Oracle ERP system for both Singapore and China offices. - Assigned as a project team member involved in Oracle ERP implementation of 5 China entities and mainly in charge of Procurement, Sales Distribution and Manufacturing modules. With tasks involved from Project Rollout, CRP1, CRP2, data migration, User Acceptance Test (UAT), End User training to System Go-Live. Project Tasks involved are, - Sharing with current Singapore oracle processes and best practice to key users - User requirement gathering - Global Process Standardization and China Process Flow Designs - Gaps Analysis and solution - Produced functional design specification of customization report requirements - Data preparation, migration and testing for pre-UAT and UAT stage - Prepared UAT and user guide documentations - Conduct End User Training from Procure to Pay, Order to Cash and Schedule to Build - Go-Live support Review and provide support to implement changes and new processes on Oracle ERP system by change request Day-to-day operational support carried out including problem analysis, problem identification and resolving problems with existing open issues on Oracle ERP system. Raise new service request for critical ERP issue and follow up open service request with metalink support closely in order to resolve Oracle issues

IT Business Analyst

• Jan 2008 - Mar 2010

- Primary Support of Oracle ERP 11.5.10.2 Manufacturing and Distribution – (Procure to Pay, Order to Cash, Schedule to Build, ECO) and user admin Secondary Support – (Finance and ASCP) - Provide support to implement changes and new processes on Oracle ERP system for both Singapore and China offices. - Provide support to user to enhance ERP system and improve their workflow and to achieve their departmental goals. - Carried out problem analysis, problem identification to resolve problems with oracle supports from metalink and users who have different needs and levels of understanding on ERP system. Lead Projects includes are, - Implemented Localization for China branch office - Implemented iProcurement with catalogue for certain user groups - WIP Enhancement integrated with user WIP sub-system - Revised Purchasing approval workflow - Optimization of Item master attributes - Optimization of Quality module for RMA and WIP inspection - Completed feasibility study for i-store - Clean room outsourcing with Outside processing functionality Involved Projects includes are, - External Financial Audit Exercise - Oracle ASCP Optimization Disaster Recovery Plan Exercise Manage user admin tasks in compliance to Audit standard as follows, - manage and assign task to assistant to maintain user data and user authorizations such as clean up redundant user access and user responsibility - Work with management users to optimize purchasing hierarchy - Review and enhance user request forms Prepare training materials and conduct Oracle Training for users.

IT Business Application Specialist

• Sep 2000 - Jan 2008

- Primary Support of ERP (Distribution - Sales, Purchase and Inventory) - Secondary Support – (Manufacturing and Finance) - Primary Support of Data Warehousing (Oracle Discoverer) - As a team member of application support, provide support to implement changes and new processes for corporate business system (ERP). Such as, performed system change request, program testing and identified users groups to conduct user acceptance test. - Provide support to user to enhance ERP and improve their workflow or to achieve their departmental goals. - Carried out problem analysis, problem identification to resolve problems with users who have different needs and levels of understanding on Baan. - Provide support of Oracle Discoverer to worldwide users to satisfy the user needs. Such as new report development, on going support to analyst problem, resolve Oracle Discoverer users question and issue. - Perform small customization on system for forms and reports for approved user request - Maintain user data and user authorizations for Baan and data warehouse to compliant to Sarbanes Audit standard. Prepare training materials and conduct Oracle Discoverer Training for users. - Involved with migration of Wire division into Baan System in year 2004 - Involved with migration of Baan to Oracle 11i for Tools business in both US and Singapore entities

IT Executive

• Mar 2000 - Sep 2000

Support Engineering applications for users with VB script - Support End-Users day to day on operation and troubleshooting. - Maintain the Company Web page with ASP. Support Engineering applications for users with VB script - Support End-Users day to day on operation and troubleshooting. - Maintain the Company Web page with ASP.