Experience

Hope & Safety Alliance

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Deputy Director

  • Jul 2020 - Present

• Development and Resource Director

  • Oct 2017 - Jul 2020

  o Responsible for human resource duties including recruitment and employee selection, coordinating hiring and orientation of new staff.o Manage initial employee set up of payroll, email, server access and maintaining personnel files.o Coordinate with managers to maintain up-to-date job descriptions, protocols for staff supervision, in-service training, and the employee review process.o Manage employee benefit plans and workers compensation claims.o Manage all donations, processing all gifts and constituent information generating reports using database software for internal users such as Fiscal Administrator, management team, auditor and Board of Directors.o Responsible for growing the donor base and size of gifts from individual donors; on occasion directly cultivate and/or solicit gifts when appropriate. Works closely with the CEO and board volunteers to support and organize major donor fundraising activities.o Responsible for managing and improving existing events, coordinating with Outreach Team, Board volunteer donor relations committee, and looking for new opportunities for fundraising revenue through events. Show less

• Office Administrator

  • Aug 2017 - Oct 2017


JERRYS HOME IMPROVEMENT
• United States
• Retail
• 1 - 100 Employee
• Sales Floor Team Member

  • Apr 2017 - Aug 2017


Office Team

• United States
• Individual and Family Services
• 1 - 100 Employee

• Executive Assistant

  • Nov 2016 - Apr 2017

  PeaceHealth – Executive Assistant • Interim Executive Assistant for Chief Medical Officer and Interim Chief Nursing Officer. o Provide administrative assistant support involving ongoing projects and activities. o Responsible for coordinating calendar and appointments by utilizing Microsoft Outlook calendar o Assist with oversight of administrative processes of assigned programs. o Provide support by attending the monthly Leadership Coordinating Council (LCC) meeting. Develop draft agenda; forward agenda and any documentation to co-facilitators University of Oregon Interim Executive Assistant for Interim Chief of Staff and Associate VP in Research and Innovation o Responsible for coordinating and preparation of meetings for multiple departments. o Track and follow up on various academic or administrative planning processes to ensure goals and objectives are met. o Assist with oversight of administrative processes of assigned units and programs. o Process and handle sensitive and confidential documents, including those related to personnel, financial, legal and other matters. Show less



Cadden Community Management

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Chief Operating Officer

  • Apr 2003 - Sep 2016

  • Chief Operations Officer (January 2012 - September 2016) o Responsible for human resource duties including recruitment and employee selection, Worker's Compensation Administration, implemented United Healthcare enrollment in accordance with the Affordable Care Act for all eligible employees, notifying COBRA of terminated employees, and Conflict Resolution. Develop and maintain HR procedures and policies. o Responsible for troubleshooting problems in a wide variety of community association settings and disciplines, and acting as an additional layer of support for the manager and the client. Responsible for overseeing the scheduling and preparation for board meeting and budgets for over 200. Implemented software change and monitored transfer of 30,000 homeowner’s records. o Responsible for office operation management. Monitored and processed company contracts for copy and postage machines. Supervision of 10 front area staff providing administrative support to 35 managers. Assisted the owner of the company in the areas of operations, payroll, marketing and client retention. • Director of Management Services (July 2009 - January 2012) o Responsible for training and supervising four managers, troubleshooting problems in a wide variety of community association settings and disciplines, and acting as an additional layer of support for the manager and the client. o Created and participated in sales presentations for prospective clients. • Association Manager (October 2003 - July 2009) o Responsible for 18 communities providing calendaring/scheduling, correspondence, customer relations, events, meeting prep support to the Board of Directors. Performed financial monitoring for communities up to combined $1M annual budget. • Front Desk Manager (April 2003 - October 2003) o Responsible for multi-line phone system. Processed incoming and outgoing mail. Provided administrative support for managers and staff. Show less



Council Travel

• United States
• Travel Arrangements

• Regional Training Manager/Manager

  • Jan 2000 - Jan 2002

  Supported and provided for the ongoing training and developmental needs of 27 travel offices with more than 85 staffmembers. Developed curricula and training aids. Implemented classroom and remote training, and handled enrollmentand scheduling duties. Implemented innovative virtual training. Marketed agency services and promotions to universitystudents. Pioneered tele-training methods to maintain training at a high level and reduce associated costs. Learned Train-the-Trainer techniques and implemented a training instructor expansion course. Contributed regularly to three RegionalUpdate bulletins. Show less

• Manager/ Peer Trainer

  • Jan 1997 - Jan 2000

  Promoted work abroad/ study abroad programs. Marketed agency services and promotions to area university students.Trained consultants regarding corporate policies, Sabre program usage and the overall travel industry.Office/agents within office consistently remained within the Top 10 list for sales achieved.



All Ways Travel

• Lebanon
• Travel Arrangements
• 1 - 100 Employee

• Travel Agent

  • Jan 1996 - Jan 1997

  Marketed agency services and promotions to area university students, faculty, and staff members. Managed accounts and grew business levels. Marketed agency services and promotions to area university students, faculty, and staff members. Managed accounts and grew business levels.



Eastside Harley Davidson

• United States
• Retail
• 1 - 100 Employee

• Sales Associate/In-house trainer

  • Jan 1993 - Jan 1996

  Serviced multicultural clients. Promoted customer service. Initial set-up, inventory control and computer upload. Facilitated training on new inventory system to 10-person store Serviced multicultural clients. Promoted customer service. Initial set-up, inventory control and computer upload. Facilitated training on new inventory system to 10-person store



The Travel Academy

• United States
• Higher Education
• 1 - 100 Employee

• Instructor

  • Jan 1993 - Jan 1994

  Managed adult learning instructing all areas of travel. Overall management of student files/grades. Instructed in theory, computers (SABRE) and customer service. Facilitated classes up to 10 adults Updated and revised curriculum to maintain current travel information Managed adult learning instructing all areas of travel. Overall management of student files/grades. Instructed in theory, computers (SABRE) and customer service. Facilitated classes up to 10 adults Updated and revised curriculum to maintain current travel information



MarkAir INC

• United States
• Wholesale
• 1 - 100 Employee

• Customer Service Representative/Trainer

  • Jan 1991 - Jan 1993

  Responsible for overall management of agents and reservations department. Responsible for completing employee evaluations and training Maintained client database for group sales and PTA desk. Facilitated new reservation agent in- house training. Responsible for overall management of agents and reservations department. Responsible for completing employee evaluations and training Maintained client database for group sales and PTA desk. Facilitated new reservation agent in- house training.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Air Traffic Controller/Trainer

  • Jan 1986 - Jan 1990

  Maintained radio contact with all aircraft, flight operations and emergency units. Devised and coordinated checklist for daily procedures. Supervised and trained individuals in all aspect of the ATC field Maintained radio contact with all aircraft, flight operations and emergency units. Devised and coordinated checklist for daily procedures. Supervised and trained individuals in all aspect of the ATC field