Experience

Atlanta Dental Supply

• United States
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Credit Collections Specialist

  • Mar 2011 - Present



Delta Apparel, Inc.

• United States
• Retail Apparel and Fashion
• 300 - 400 Employee

• Key Accounts Manager

  • Jul 2007 - Apr 2010

  Managed the Top 50 accounts, with a $10M portfolio.Provided data and support for weekly, month-end and year-end closings.Assisted in the implementation and in-house testing of Sarbanes Oxley.Provided data and support to the Sales, Customer Service, Accounting, and Internal/External Auditors.Researched past due invoices, problem accounts, and customer disputes.Prepared financial information for account audits and monthly Accounts Receivable (A/R) review. Made daily collection calls on past due accounts. Corresponded with customers and other departments to resolve payment and/order discrepancies. Prepared comments on customer's accounts to facilitate sound decisions for changing credit terms. Processed credit card orders and reviewed accounts placed on hold pending payment; in addition to customers that have exceeded their credit limits.Generated reports from Dun & Bradstreet (D&B) and National Association of Credit Managers (NACM) to determine customer's credit worthiness. Evaluated customers placed for collections.Maintained excellent relationship with key customers, while working to achieve goals in collection of Accounts Receivable.Kept DSO between 42 and 45 days. During a down turn economy, the Company's A/R current percentages went from 74% to 85%.Due to my vigilance, the percentage of Bad Debt Reserve was miniscule. Show less

• Credit/Collections Mgr

  • Jan 2000 - Apr 2010

  Handled every aspect of Credit/Collections for the company in the 10 years I was employed. Worked with outside credit agencies such as Dun & Bradstreet, NACM, Credit Insurance companies, to name a few. Worked with internal auditors for 4 years on Sarbanes Oxley development and testing.

• Credit/Collections Manager

  • Jul 2004 - Jul 2007

  Managed 2 Credit Representatives, 1 Cash Applications Analyst, and 1 A/R Clerk.Represented the Company at annual NACM meetings.Direct contact person with D&B, NACM, collection agencies, credit card companies, A/R insurance agency and insurance broker and any other credit agency used by the Company.Reported monthly A/R activity to D&B, NACM and other credit agencies.Analyzed and interpreted credit/financial reports (D&B - NACM) to ensure the efficient collection of debt while limiting risk.Negotiated fees with credit card companies to obtain better rates.Implemented the Telecheck system as a payment option for pre-paid accounts. Show less

• Senior Credit/Collections Analyst

  • Jul 2000 - Jul 2004

  Acted as back- up for Credit Manager during their absence.Responsible for an A/R portfolio of over 400 accounts.Provided back- up for Cash Applications position.Processed invoices, credit memos, set credit limits and reviewed existing accounts with expired credit limits.Trained new Credit and cash applications analysts.Assisted Internal/External auditors each quarter and during annual year-end closing.

• Credit/Collections Analyst

  • Jan 2000 - Jul 2004

  Responsible for an A/R portfolio of over 400 accounts.Provided back- up for Cash Applications position.Processed invoices, credit memos, set credit limits on new accounts and reviewed existing accounts with expired credit limits.



Hitachi-Koki USA, Inc

• Credit/Collections Representative

  • Jan 1998 - Dec 1999

  Responsible for the collections of delinquent accounts and customer disputes in the Power Tool Industry. Reviewed credit holds and credit limits on existing accounts. Worked closely with Sales and Customer Service. Responsible for the collections of delinquent accounts and customer disputes in the Power Tool Industry. Reviewed credit holds and credit limits on existing accounts. Worked closely with Sales and Customer Service.