Experience

Sofitel Legend Metropole Hanoi

• Vietnam
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • Oct 2022 - Present



Hôtel Les Arcades (Switzerland)

• Switzerland
• Hospitality

• Front Desk Trainee

  • Feb 2022 - Aug 2022

  - Welcome guests, check guests in and out - Ensure guests are provided with precise information about services and facilities provided by the hotel - Take care of mails, rates, invoices, and guests' review - Provide services and handle guest requests or complaints - Ensure stationeries, equipment and necessary material of Front Office is sufficient and well controlled - Support other departments when needed - Welcome guests, check guests in and out - Ensure guests are provided with precise information about services and facilities provided by the hotel - Take care of mails, rates, invoices, and guests' review - Provide services and handle guest requests or complaints - Ensure stationeries, equipment and necessary material of Front Office is sufficient and well controlled - Support other departments when needed



Langmaster

• Vietnam
• Education Administration Programs
• 1 - 100 Employee

• Online English Tutor

  • Apr 2021 - Sep 2021

  - Teach English one-on-one for learners from different ages and backgrounds - Keep track and update students' progress on network - Give feedback and recommendations - Teach English one-on-one for learners from different ages and backgrounds - Keep track and update students' progress on network - Give feedback and recommendations



Spacejump Store

• Hanoi, Hanoi, Vietnam

• Graphic Designer

  • Nov 2020 - Mar 2021

  - Responsible for the store's image on social media - Come up with marketing ideas - Responsible for the store's image on social media - Come up with marketing ideas



High People's Court in Hanoi

• Hanoi, Hanoi, Vietnam

• Administration Department Intern

  • Aug 2020 - Sep 2020

  - Receive complaints from person concerned - Mollify prosecutors - Check and update documents' status - Classify documents properly - Delivering documents among departments - Receive complaints from person concerned - Mollify prosecutors - Check and update documents' status - Classify documents properly - Delivering documents among departments



SSA Hanoi – Sports Skills Academy

• Hanoi, Hanoi, Vietnam

• Class Supervisor

  • Jun 2019 - Mar 2020

  - Introduce and sell products to customers - Take care of students and parents during and outside class - Contact parents in case of changing in class arrangement - Make reports of the class statement - Introduce and sell products to customers - Take care of students and parents during and outside class - Contact parents in case of changing in class arrangement - Make reports of the class statement