Recruitment & Talent Acquisition Manager

• Oct 2022 - Present

Talent Acquisition Manager

• Feb 2022 - Sep 2022

Talent Acquisition Specialist

• Sep 2021 - Feb 2022

Recruitment Manager

• Feb 2021 - Sep 2021

Recruitment Lead

• Sep 2019 - Feb 2021

• Providing a proactive resourcing and recruitment service to the business across all departments. • Building and maintaining external relationships with agencies on our PSL• Work with recruiting managers to define their requirements and identify the best candidate pool and medium for recruitment• Work with L&D Manager to identify and support training for recruiting managers• Design and support the delivery of recruitment assessment centres• Maintain and review recruitment software and systems• Provide detailed information to HR Business Partner team and People Services Senior Management• Provide timely feedback following interviews ensuring that the candidates – even if unsuccessful, have a positive impression of the business.

Resourcing Advisor

• May 2018 - Sep 2019

Working as Resourcing Advisor in OneFamily, I am responsible for all recruitment activity (up to Team/Junior Management level, including, Permanent, Temporary and Contractor roles). I ensure accurate and up-to-date records are maintained at all times, providing a positive and professional impression of the service and demonstrating a commitment to team working.I am also responsible for all aspects of administration in relation to the on-boarding and pre-employment screening checks for any new employees.

Recruitment Coordinator

• Nov 2016 - Apr 2018

In my role of recruitment coordinator, I support the resourcing partner by actively sourcing talented individuals to join the business through a range methods including social media and online forums. I am also responsible for administration in relation to new employees, including on-boarding and pre-employment screening checks as well as keeping employee records up to date.

Customer Service Representative

• Feb 2016 - Nov 2016

In my role as customer service representative, I was responsible for handling customer calls on financial products, savings and investments. I did this while delivering a consistently high level of customer service and achievements set targets. I was also involved in the OneFamily Foundation which was an opportunity for the business to give back to it's members through funding personal grants and community awards.

Customer Support Agent

• Sep 2015 - Nov 2015

Working as a customer support agent, I was responsible for arranging appointments between customers and repair agents/contractors for home repairs. I was also responsible for call handling of company clients, media and potential customers. Working as a customer support agent, I was responsible for arranging appointments between customers and repair agents/contractors for home repairs. I was also responsible for call handling of company clients, media and potential customers.

Food And Beverage Assistant

• Apr 2014 - Aug 2015

For my role of food and beverage assistant, I was working closely with members of all departments across food and beverage areas of the business. I was also trained in cash handling procedures, delivering brand standards and up-selling company incentives. During this time I also became involved in the training and mentoring of new employees. For my role of food and beverage assistant, I was working closely with members of all departments across food and beverage areas of the business. I was also trained in cash handling procedures, delivering brand standards and up-selling company incentives. During this time I also became involved in the training and mentoring of new employees.

Recruitment Assistant

• Jun 2013 - Aug 2013

In my role as recruitment assistant, I was responsible for managing customer host recruitment for shops/airports while managing the administration in line with legal procedures. I was also involved in conducting telephone interviews, managing invitations to assessment days and supporting the candidates/training team with internal assessments and projects. In my role as recruitment assistant, I was responsible for managing customer host recruitment for shops/airports while managing the administration in line with legal procedures. I was also involved in conducting telephone interviews, managing invitations to assessment days and supporting the candidates/training team with internal assessments and projects.