Experience

Kwik Kopy Perth CBD

• Australia
• Printing Services
• 1 - 100 Employee

• Sales Administration

  • Jun 2021 - Present



Global Success Events

• Events Services

• Co-Founder, Event & Customer Experience Manager

  • Nov 2013 - Present

  Global Success Events (GSE) is a world class promotions, marketing and event management company that partners with thought leaders across the globe in business, wealth creation, leadership and personal development. We work alongside high integrity speakers who provide products and services that improve people’s businesses and lives.http://www.globalsuccessevents.com.au Global Success Events (GSE) is a world class promotions, marketing and event management company that partners with thought leaders across the globe in business, wealth creation, leadership and personal development. We work alongside high integrity speakers who provide products and services that improve people’s businesses and lives.http://www.globalsuccessevents.com.au



Event Management Australia

• Founder of EMA/Event Director/Consultant/Mentor

  • Jul 2013 - Present

  Event Management Australia (EMA) was founded by Entrepreneur and Event Expert Kim McMonagle and is committed to providing an Exceptional Event Experience not only to her clients, but to everyone who attend the events.Working with presenters across Australia and New Zealand, EMA delivers a full event management service from event logistics through to event planning and execution.EMA also trains and mentors those just starting out in events and provides opportunities for people wanting to explore the industry by having them become part of the team as Crew Members.



Renegade Investments Pty Ltd

• ACN Team Coordinator

  • Feb 2009 - Present

  Our international team of independent business owners are developing life changing residual income for themselves and their families by providing essential services that everyone needs, wants and uses. This home based business opportunity is completely recession proof and is already operating in 23 countries with sales in excess of $900M per annum. With growth that is anticipated to double in 2013 I am identifying entrepreneurs and people that understand about timing and positioning in business throughout Perth and Australia so that we can lead the expansion in the Asia Pacific market.



Barbagallo Motor Group

• Australia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Frontline Customer Service Allstar

  • Apr 2012 - Aug 2013

  I'm passionate about giving everyone an awesome first impression when they contact our prestige car dealership. With over 20 years customer service experience, I understand how people like to be treated and make sure they have a positive, pleasing experience when dealing with me. Having learnt valuable skills in personal development over the past 7+ years, I share am willing share whatever I can to assist others with developing themselves and increasing their knowledge base. I'm passionate about giving everyone an awesome first impression when they contact our prestige car dealership. With over 20 years customer service experience, I understand how people like to be treated and make sure they have a positive, pleasing experience when dealing with me. Having learnt valuable skills in personal development over the past 7+ years, I share am willing share whatever I can to assist others with developing themselves and increasing their knowledge base.



Velrada Capital Pty Ltd

• Administration/Events Co-ordinator

  • Feb 2011 - Dec 2011

  Position Description:Reception duties including answering the telephone, meeting and greeting clientsPurchasing office and kitchen supplies, office and computer equipmentMaintain a well run officePurchasing all office printing requirementsArranging flights, accommodation and car hire for team in Australia and overseasAssisting with the final quality control and branding of all documents including resumes for Team members, proposals and tenders before sending them to be printed and boundWriting fortnightly internal newsletters and distributing via email to the TeamKeep the company website updated using Umbraco 4Weekly reconciliation of time sheets for a growing Team of 55+ using RepliconSupporting the Marketing Manager in particular with running events which range from breakfast meetings, corporate golf days, client and Team events, weekend Team building retreats to Bunker Bay, Quarterly Team Company Meetings etc. This includes sourcing venues, arranging catering, transport, team building activities etcEnsuring an extensive procedure manual is written for this position as it has evolved over the past 9 monthsSupport to Financial Controller including inputting invoices into MYOB



Cottesloe Chiropractic

• Chiropractic Assistant

  • Nov 2008 - Feb 2011

  Reception duties including answering the telephone and meeting and greeting clientsGeneral administration duties including organising team meetings and processing weekly bankingPurchasing office supplies, nutritional supplements and performing weekly stock takeSelling nutritional supplements to patientsWriting quarterly newsletters and distributing via emailReporting of weekly and monthly clinic statistics to Doctors and practice ownersBookings for new and existing patients using 'Capable' softwareAssisting the Chiropractors with examinationsMaintaining patient's care plans and assisting patients with queriesOrganising fortnightly health talks for patientsArranging quarterly patient appreciation and family daysRunning the practice in the absence of the practice ownersTraining new CA's in all facets of the positionImplementation and maintenance of position description manuals



Aspire Wealth Coaching Office

• Events Manager

  • Sep 2005 - May 2008

  Position Description:All areas of office work from reception, answering telephones, helping clients with their enquiries and directing calls, greeting clients and making them feel welcomeGeneral office duties including copying, filing, ensuring the smooth running of the office, purchasing office supplies and equipmentArranging printing for the general office and all eventsSupporting the wealth education, property development and finance broking Management TeamsWorking closely with the Marketing Team to plan eventsBooking venues, AV, catering and arranging crew, for events Running of all events held in Perth, Sydney, Melbourne and Brisbane including pre travel to the east coast to source venues and local suppliers - events ranged from 3 hour quarterly evening seminars for 700 people to weekend events up to 1800 peopleBooking flights, accommodation and attending to requirements for guest speakersRunning and participating in a 10 day Wealth Coach Boot Camp in Byron Bay, including event management, booking flights, meals, transfers, excursions, catering, assisting with various medical emergencies, co-ordination, flights, transfers and accommodation for various guest speakers and video recording of the whole eventWriting and updating an extensive job description manual



Snap Printing

• Customer Service Manager

  • Jan 1995 - Sep 2005

  Position Description:Being the first point of contact for the customer in person, on the telephone or emailAssisting clients with all aspects of their printing requirements including quoting, overseeing the art department, print production centre and following through every step of the printing process to ensure the customer's needs were metCo-ordinating the day to day running of the office including ordering supplies, IT management, team training and equipment servicingExtensive knowledge of Snap's own quoting/invoicing package through to graphic design programmes such as PageMaker and InDesignHelping in the recruiting and training of new front counter team in all facets of the printing industryRunning the day to day operations of the company in the absence of the owner be it for half an hour or 6 weeks when they were on holiday