Kim Cuong Phan

Customer Relations Executive at Imperial International Hotel School, A Member of Imperial Group
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Contact Information
us****@****om
(386) 825-5501
Location
VN
Languages
  • Vietnamese Native or bilingual proficiency
  • English Native or bilingual proficiency

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5.0

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Kim-Long Le

"Exceptionally efficient and flexible" is the phrase that reminds me of Kim. I had the pleasure of working on an IT project with Kim during the fall semester 2017 at Cal State University Fullerton. I was particularly impressed by Kim’s ability to handle multiple tasks with her optimistic attitude. Moreover, she was proactive in playing as an outstanding leader who led our team to promptly finish our tasks. Whenever conflicts happened in the meetings, she helped people to cooperate with each other. Kim would be an asset to any team.

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Credentials

  • Teaching English as a Foreign Language (TEFL)
    University Bridge
    Jan, 2019
    - Oct, 2024
  • Entry Level Accounting
    Orange Coast College
    Jan, 2017
    - Oct, 2024
  • Lean Six Sigma Greenbelt
    Purdue University
    Jan, 2017
    - Oct, 2024

Experience

    • Customer Relations Executive
      • Oct 2022 - Present
    • Taiwan
    • Education
    • 200 - 300 Employee
    • English Second Language Teacher
      • Sep 2019 - Jul 2021

      - Prepare classroom and course materials - Research new teaching methods for teaching English as a second language - Maintain records of student attendance and grades - Inform parents about student progress - Maximizing students’ talk time through oral tests and presentations - Conducting activities and lessons via Chrome browser - Prepare classroom and course materials - Research new teaching methods for teaching English as a second language - Maintain records of student attendance and grades - Inform parents about student progress - Maximizing students’ talk time through oral tests and presentations - Conducting activities and lessons via Chrome browser

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Quality Assurance Intern
      • May 2018 - Aug 2018

      - Use ECI M1 to consolidate and organize data from every part of the operation from sales to scheduling, production and inventory management, to delivery and more. - Alert the superior if there is any red flag in the system that is related to the production line - Assist the QA department with any projects - Contact suppliers and customers via email and phone - Gather information and report of the weekly meeting - Coordinating office activities and operations to secure efficiency and compliance to company policies - Keep a stock of office supplies and place orders when necessary

    • Assistant To The Director
      • May 2014 - Aug 2018

      - Use Yahoo and Google to handle emails (B2C, B2B) - Use Google Calendar to manage the agenda - Use Quickbook and Excel to control the budget, expenses, and transactions. - Managing the daily/weekly/monthly agenda and arranging new meetings and appointments - Preparing and disseminating correspondence, memos, and forms - File and update contact information of employees, customers, suppliers, and external partners - Support and facilitate the completion of regular reports - Develop and maintain a filing system - Check frequently the levels of office supplies and place appropriate orders - Make travel arrangements

Education

  • RMIT University Vietnam
    Master of Business Administration - MBA, 3.0/4.0
    2020 - 2022
  • California State University, Fullerton
    International Business, 3.5
    2017 - 2019

Community

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