Experience

Total Home Health INC.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Care Coordinator

  • Jul 2007 - Present

  Maintain daily open communication with Loyola’s DME Operations Manager and Coordinator, Social Workers and Hospital staff. Provide office/telephone backup for on campus Loyola DME Coordinator. Receive Loyola prescriptions for patient durable medical equipment requirements. Obtain and enter all patient demographics into Brightree database Confirm all insurance benefits and eligibility with Medicare, Medicaid, and Commercial Companies Create and schedule Loyola DME orders and deliveries per hospital, doctors and patient requirements. Confirm all deliveries are made in timeframe requested. Complete customer/patient satisfaction surveys and patient files. Available after hours for incoming issues that may come up providing a smooth and seamless process Show less



Motorola, Inc.

• Global Resource/Vendor Manager

  • Jan 1994 - Oct 2006

  Global Resource and Vendor Manager/Networks and Enterprise Business Unit (1998-October 2006) Managed the setup of domestic and international business relationships with vendors, managed and supervised all resource requirements, deployments and financials. Researched technical vendor capabilities/expertise, cost effectiveness and led contract negotiations for over 20 global vendors supporting wireless technology and all Motorola new technologies being introduced to Business unit regional teams. Managed all training, logistics and finances for global deployments of the most qualified vendors and individuals in the timeframe required, determining the most effective measures for reducing cost to the organization resulting in overall cost reductions by 20%. Created, maintained and distributed monthly financial reports for global vendor and Motorola personnel resulting in successful, monthly reconciliation between project teams and suppliers. Program Manager – International Markets/Network Solutions Sector (1994-1998) Managed and supervised international business for over 15 customers within the Southeast Asia Markets including Product, technical, and order fulfillment required predominant area of expertise in the Asian markets Streamlined operational support of South Asia focusing on the program management staff of all administrative, product, equipment delivery and system performance issues and customer critical issues, reducing cycle time by 38%. Adept at working in highly matrixed organizations and Interfacing with diverse functional areas such as; Sales/Marketing, Regional Account Teams, Systems Engineering, Finance, Contract, Legal, Business Forecast, Traffic and Export Control, to resolve pricing issues, shipping methods, shipping schedules, and international customs requirements that ensured timely, accurate, and seamless shipments which resulted in revenue recognition and ensuring contractual obligations were met on time. Show less