Business Analyst

• Apr 2023 - Present

Project Manager II

• Jan 2021 - Aug 2022

Created requirements to implement automated correspondence in Jira agile stories based on SE2 standards for all clients in company. Meetings to pass over requirements for estimation and planning. Estimations were gathered from all teams as needed for approval and IT implentation where this job managed getting requirements passed to IT through verbal communication. Helped validate QAS testing passes requirements as needed and triaged defects as needed. Mentored several team members and groups on mail merge processing and data validation setup and review. Show less

Business Analyst III

• Apr 2016 - Jan 2021

Examined client requests needed for new products and services for the largest client at Se2. Engaging other teams from operations, finance, and different IT teams depending on services needed. New product and services were researched, working with teams as needed to implement project request. Requirements with client were gathered to implement within a time frame in specified format for implentation in Jira Agile stories written to develop and test. Engaged with teams to help lead requirements and validate unit testing passes. Worked closely with project managers to set focus and priority of defects then followups with clients for approvals and clarifications. Show less

Business Analyst III

• Apr 2015 - Apr 2016

Using agile to create and manage requirements for conversion of products from external clients to new in house applications for existing and new product lines. Includes data analysis and system analysis to implement and create client data and policyholder data, reports, and transactions. Clear and strong communication skills with clients and internal teams is used to obtain and manage project implementation in a timely manner. Data analysis requires SQL knowledge in both SQL Management and SQL Developer. Job includes management/project tracking in TFS with weekly planning meetings and daily scrum meetings. Show less

Senior Business Analyst

• Feb 2013 - May 2015

Using agile techniques, gather requirements to create user stories. Validate functionality is tracked in Rally Software and work with development on definition and validations of requirements. Using agile techniques, gather requirements to create user stories. Validate functionality is tracked in Rally Software and work with development on definition and validations of requirements.

Quality Assurance Technician

• Mar 2011 - Feb 2013

Gather and document business processes for the annual reporting for No Child Left Behind federal guidelines. Test web applications and work with product users and development to verify quality processes are implemented, maintained and documented. Gather and document business processes for the annual reporting for No Child Left Behind federal guidelines. Test web applications and work with product users and development to verify quality processes are implemented, maintained and documented.

Business Quality Assurance Analyst

• 2000 - 2010

Quality Assurance Analyst

• May 1986 - Jul 2000