Experience

Caritas Family Solutions

• United States
• Individual and Family Services
• 100 - 200 Employee

• Foster Care Coordinator / Case Assistant Supervisor

  • Aug 2017 - Present

  Carterville, Illinois Supervisor and Advocate for administrative staff

• Administrative Assistant

  • May 2017 - Aug 2017

  Carterville, IL



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Administrative Assistant

  • Nov 1999 - Mar 2017

  Rolling Meadows, IL / Remote OBJECTIVE To be a contributing team member where my abilities can be a significant factor in helping to achieve the company goals. HIGHLIGHTS OF QUALIFICATIONS • Ability to multi-task, meets deadlines and manages a high pressure environment • Confident, self disciplined, motivated and collaborative • Strong trouble shooting skills, commended for tenacity and ability to resolve problems PROFESSIONAL EXPERIENCE May 2003 – Present HSBC / Capital One (May 1, 2012)… Show more OBJECTIVE To be a contributing team member where my abilities can be a significant factor in helping to achieve the company goals. HIGHLIGHTS OF QUALIFICATIONS • Ability to multi-task, meets deadlines and manages a high pressure environment • Confident, self disciplined, motivated and collaborative • Strong trouble shooting skills, commended for tenacity and ability to resolve problems PROFESSIONAL EXPERIENCE May 2003 – Present HSBC / Capital One (May 1, 2012) Administrative Assistant III (Prospect Hts, IL / Mettawa, IL / Rolling Meadows, IL) • Provide support for Vice Presidents and Directors • Site point of contact for events and large meetings • Plan manager for Local Incident Response Team • Meeting and travel coordination for those supported • Handles all meeting requests for VP, Sr. Director and one Director • Completes all travel and expense reports for those supported • Provides back up for other office assistants when out of the office • Ordering of office supplies and catering • Former FA (Functional Administrator) for Partnerships Knowledgelink Database Nov 1999-May 2003 Household Finance Branch Sales Assistant Chicago Ridge, IL • Provide support to Branch Manager, District Sales Manager and other branches • Met and exceeded broad range of customer service issues including providing requested information, correspondence and attending to formal complaints. • Promoted effective interaction between management and staff by active listening and productive responses. • Compilation of daily audit reports for Branch Manager • Process accounts payable documents, order all coffee supplies and handle office equipment maintenance. • Meeting coordination for District Sales Manager • Train new Sales Assistants in other branches (as needed) • Act as liaison between customer and other departments in order to clear titles, order payoffs and correct misapplied payments. EDUCATION 1992 Evergreen Community High School High School Diploma Show less