Experience

Idealease

• United States
• Truck Transportation
• 200 - 300 Employee

• National Account Corporate Fleet Administrator

  • Feb 2022 - Present

  North Barrington, IL Review/verify and process invoices for the corporate fleet Research and resolve invoice discrepancies and issues Communicate with Affiliates and Customers effectively 1099 maintenance

• Staff Accountant

  • Sep 2013 - Feb 2022

  North Barrington, IL

• IBS Support Specialist

  • Feb 2012 - Sep 2013

  North Barrington, Illinois Technical Software Support. Field support calls in a call center environment pertaining to software for Transportation Industry. Diagnose customer issues of a complex nature regarding business software. Test software to ensure new applications or upgrades are released with minimal or no errors. Support Affiliate and Customer network access using VPN client software (Cisco) and Active Directory (Microsoft). Support Customer data-Microsoft SQL.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• VoIP Network Deployment Project Manager

  • Jan 2002 - Mar 2003

  Schaumburg, Illinois Participated in weekly status meetings and managed resources to effectively implement the latest technologies. Tracked all milestones and performed follow-up when project deadlines were in jepardy. Performed other tasks such as disconnect of legacy hardware and circuits at multiple locations nationwide.

• Data Network Engineer

  • Jan 1997 - Jan 2002

  Schaumburg, Illinois Coordinated implementation activites between customer, account team, internal groups and third party vendors. Managed multiple projects nationwide. Provided level 2 & 3 support 24X7 for the network. Worked with hardware ie, 5ESS switches, IBM routers, Cisco routers and At&t brand "Edge" routers and assinged IP addressing to locations while performing capacity management at site locations nationwide. Ordered circuits and brought live including T1, T3 and OC12s. Responsible for coordination… Show more Coordinated implementation activites between customer, account team, internal groups and third party vendors. Managed multiple projects nationwide. Provided level 2 & 3 support 24X7 for the network. Worked with hardware ie, 5ESS switches, IBM routers, Cisco routers and At&t brand "Edge" routers and assinged IP addressing to locations while performing capacity management at site locations nationwide. Ordered circuits and brought live including T1, T3 and OC12s. Responsible for coordination of all phases of projects.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Voice Network Engineer

  • Feb 1996 - Jan 1997

  Schaumburg, Illinois Implemented Voice related circuits and hardware for capacity management for the IBM Global Network. Responsible for multiple locations nationwide. Participated in cut overs, new installs and upgrades to existing hardware and ordered circuits. Managed outside vendors and coordinated all parties for off-hours upgrades, installs and moves. Provided 24X7 support for the voice network including opening trouble tickets.



Programmer's Investment Corp.

• Voice Network Engineer

  • Jun 1994 - Feb 1996

  Elk Grove Village, Illinois Managed a Fujitsu switch and was responisible for all moves adds and changes with in a call center. Monitored ACD routing tables and made changes according to voice/data traffic reports. Responsible for all new employee telephones and voice mail. Trained all personal on the latest technology in the business environment. Repsonsible for vendor selection for all equipment. Supported call center 24X7 for any techinical issues.