Kim Alcock
Senior Sales Support Specialist at Heidolph North America- Claim this Profile
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Bio
Experience
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Heidolph North America
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United States
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Biotechnology
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1 - 100 Employee
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Senior Sales Support Specialist
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Jul 2022 - Present
Relationship Management with our distribution partners in the United States, Canada and Latin America *Primary point of contact for sales support *Website/content management
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Sales Support Specialist
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Jan 2020 - Jul 2022
Sales Growth Activities including: *Strategic data mining and harvesting initiatives *Lead management *Contact management *CRM support including reporting, contact import and clean up, contact export, etc
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Inside Sales Specialist
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Nov 2017 - Dec 2019
Wood Dale, Illinois, United States Heidolph North America sells high quality premium optimization solutions and installation services for chemical synthesis, process development, work-up and evaporation chemistry & biology applications. Our product portfolio includes best-in-class, high quality laboratory and research capital equipment designed to focus on cost reduction, safety and ease of use operation. All Heidolph manufactured offerings include an industry leading 3 year full-service warranty and a 10 year… Show more Heidolph North America sells high quality premium optimization solutions and installation services for chemical synthesis, process development, work-up and evaporation chemistry & biology applications. Our product portfolio includes best-in-class, high quality laboratory and research capital equipment designed to focus on cost reduction, safety and ease of use operation. All Heidolph manufactured offerings include an industry leading 3 year full-service warranty and a 10 year lifespan. Heidolph North America Portfolio Offerings are: Rotary Evaporators, Chillers, Vacuum Pumps, Magnetic Stirring Hotplates, Overhead Stirrers, Chemical Reactors, Control Software, Autoclaves/Sterilizers, Glove Boxes for Air Sensitive Applications, Incubating Shakers and High Quality Peristaltic Pumps for Biology or Chemistry Applications.
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Thermo Fisher Scientific
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United States
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Biotechnology Research
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700 & Above Employee
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Inside Sales Representative 2
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Sep 2015 - Nov 2017
Hanover Park, IL
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Inside Sales Associate
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Apr 2014 - Sep 2015
Hanover Park, IL
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Sales Support Specialist
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Jun 2008 - Apr 2014
Hanover Park, IL
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Education
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Northeastern Illinois University
Bachelors of Science in Business Management, Business, Management, Marketing, and Related Support Services -
Harper College
Associate of Arts (A.A.), General Studies