Experience

Expedia Group Partnerships

• United States
• Internet Publishing
• 1 - 100 Employee

• Sr. Stategic Partnerships Manager

  • Jan 2022 - Present

  Global Account Manager working closely with finance, controllership, settlement, compliance, legal and operations teams to ensure best in class partnership services in accordance with contractual commitments. Delivering multi-million dollar partnership settlements, identifying opportunities, risk, escalations and driving impactful change. Global Account Manager working closely with finance, controllership, settlement, compliance, legal and operations teams to ensure best in class partnership services in accordance with contractual commitments. Delivering multi-million dollar partnership settlements, identifying opportunities, risk, escalations and driving impactful change.



Court Appointed Special Advocates for Children

• Non-profit Organizations
• 1 - 100 Employee

• Office Coordinator

  • Apr 2021 - Jan 2022

  Program and general office coordinator including donor giving campaign planning, court case management, communications, newsletters, annual book drive, CASA volunteer recruitment processing and staff support. Program and general office coordinator including donor giving campaign planning, court case management, communications, newsletters, annual book drive, CASA volunteer recruitment processing and staff support.



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Americas Manager, Global Supplier Partnerships

  • 2017 - 2020

  Global Revenue Optimization Manager. Create, train & implement supplier revenue strategies for optimal ROI. Optimize supplier content, sales & margins for existing & prospective client global programs. Revenue & incentive management. Coordinate joint supplier events & presentations Global Revenue Optimization Manager. Create, train & implement supplier revenue strategies for optimal ROI. Optimize supplier content, sales & margins for existing & prospective client global programs. Revenue & incentive management. Coordinate joint supplier events & presentations

• Global Client Manager, Global Customer Partnerships

  • 2004 - 2016

  Manage and own global travel program strategy and execution, maintain client satisfaction, relationship, and financial profitability Manage and develop team to ensure program success Liaison between Advisory Board and Technology teams to ensure expertise are effectively integrated Coordinate Corporate Social Responsibility initiatives and compliance Perform quarterly financial performance scorecards, financial reporting, and settlement reviews Own Six Sigma project improvement plans Ensure products and services to meet client goals & expectations Function as key point-of-contact for global travel leadership team & key stakeholders, Show less



American Express Business

• United States
• Financial Services
• 700 & Above Employee

• National Account Manager

  • 1996 - 2003

  Managed large market clients’ global corporate payments program strategy for PNWAchieved certification for Global Corporate Card, Meetings Card and Procurement Card management Compiled and analyzed global financial data to support program optimizationDeveloped and lead strategic business plan deploymentLeveraged contracts and risk management to ensure product fit and penetrationOwned overall program delivery, satisfaction, retention and profitability

• Account Executive

  • 1990 - 1996

  Managed travel, corporate card and procurement payments for Fortune 500 global clients



American Express Travel Related Services Company, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• On-Site Coordinator

  • 1988 - 1990

  Managed on-site travel desk and staff for downtown LA Law Firm Managed on-site travel desk and staff for downtown LA Law Firm



American Express Platinum Travel Service

• Platinum Travel Services Supervisor

  • 1986 - 1988

  Managed & developed consumer travel staff in 24/7 call center Managed & developed consumer travel staff in 24/7 call center