Experience

RollHouse Entertainment

• United States
• Entertainment Providers
• 1 - 100 Employee

• Creative Marketing Director

  • May 2020 - Present

  Creative Marketing Director for RollHouse Entertainment Created all digital and printed promotional material for six locations. Managed social media for all locations including our Dick & Alice Sausage & Pierogi Haus concept. Maintained website as content administrator as well as contributed to the initial design concept. Created and mass marketed emails, increased databases and created content. Implemented weekly/monthly promotions Grand Opening of new concept restaurant within RollHouse Parma Designed new menus Developed marketing timeline and calendar based system to integrate social media, campaign monitor emails within center promotions. Professionally photographed menu items and promotional items. Maintained online job postings, job graphics and descriptions. Google Analytics- SEO driven increased online presence Worked directly with CEO, Director of Sales, Director of Human Resources, Food & Beverage Director and Regional Vice President on all special projects and new implementation design thinking. Sales & Events Coordinator Event Coordinator for private events/children's parties Created strategies to overcome pandemic sales decreases - alternative sales over missing corporate business Plan, up-sell, and detail the meeting/function with the client including: space requirements, timelines, equipment, menus, themes/decor, beverage/bar service Complete contracts, prepare event sales orders Resolve issues, complaints and solve issue to ensure quality events. Implement Summer concert series. Scheduled all live music in two locations Trained and lead party staff



KM Pics / Km Events

• Chardon, Ohio, United States

• Small Business Owner

  • Jan 2010 - Present

  Event Planning for Weddings, Birthdays, Graduations, Anniversaries, Retirements Wedding Day Coordinating Invitations, Custom Decorations Diaper Cakes and Personalized Gift Baskets Custom T-shirts!! Individual and Team Cheer Bows Family Photography, Senior Pictures & Retail/Food Photography...Check out KM PICS on Facebook or email to kmpics440@gmail.com www.kmevents.zenfolio.com Event Planning for Weddings, Birthdays, Graduations, Anniversaries, Retirements Wedding Day Coordinating Invitations, Custom Decorations Diaper Cakes and Personalized Gift Baskets Custom T-shirts!! Individual and Team Cheer Bows Family Photography, Senior Pictures & Retail/Food Photography...Check out KM PICS on Facebook or email to kmpics440@gmail.com www.kmevents.zenfolio.com



Play Arcade + Kitchen

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Event Manager

  • Jan 2017 - May 2020

  Event Manager at Play Arcade + Kitchen. Created unestablished banquet program and opened new Theatre @ Play in 2017. Hired, scheduled and supervised all banquet employees. Social Media management through Facebook, Twitter, Instagram Graphic design for all posters, flyers, advertisements and events. Lead generator Booked events from kids parties to 600 guests. Negotiate contracts and sales agreements. Managed staff through each event working with vendors, musicians and guests. Booked live entertainment in Theatre concert forum, small venue Back Patio summer concert series, promotional events in Play Arcade + Kitchen. Forecasted sales and budget Customer contact from first impression to last goodbye at the end of each event.



Compass Group

• United Kingdom
• Food and Beverage Services
• 700 & Above Employee

• Director Of Catering

  • Oct 2010 - Mar 2013



J & J Catering

• Cleveland/Akron, Ohio Area

• Event Coordinator

  • Aug 2006 - Oct 2010



BURTON LUMBER & FUEL CO

• United States

• Office Manager

  • Sep 2003 - Jul 2006

  Office Manager for small fuel oil company. Accounts receivable and payable. Adhered to strict government guidelines on fuel records. Maintained and created new Excel program to accurately track fuel storage and delivery. Created new customers service based computer system for drivers, customers and office staff. Created new dispatch system with emphasis on vehicle fuel savings and streamlining employee labor through detailed computerized routing. Office Manager for small fuel oil company. Accounts receivable and payable. Adhered to strict government guidelines on fuel records. Maintained and created new Excel program to accurately track fuel storage and delivery. Created new customers service based computer system for drivers, customers and office staff. Created new dispatch system with emphasis on vehicle fuel savings and streamlining employee labor through detailed computerized routing.