Killian O'Keeffe
Customer Success Manager at Trend Micro Europe- Claim this Profile
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English Native or bilingual proficiency
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German Full professional proficiency
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French Limited working proficiency
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Irish Elementary proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Soeren Groetzner
Killian O’Keeffe completed a six month internship at Red Arrow Entertainment Group GmbH between March and August 2013. During that time, Killian has perpetually demonstrated a strong eagerness to be involved in the various matters dealt with in Red Arrow Business Operations. He quickly built a good understanding of the various tasks he contributed to. Due to his business background, he had no issues comprehending management concepts and techniques. Killian could be relied upon communicating with internal and external stakeholders. From the start, he quickly assimilated into the team and was well received by his colleagues. His fluent German and French skills made him in many ways a fantastic fit in our international team. Killian’s positive, can-do attitude made him a valuable member of the team.
Dana Boureanu
When Killian joined Red Arrow, he did not have any first-hand experience in media or business operations, but he quickly exceeded our expectations by completing new and challenging tasks at a professional level. During his 6-month internship, Killian demonstrated his capacity to absorb a high volume of information in a short period of time, as well as a strong desire to learn. He is smart, reliable, enthusiastic and has been a key contributor to several projects during his time with us.
Soeren Groetzner
Killian O’Keeffe completed a six month internship at Red Arrow Entertainment Group GmbH between March and August 2013. During that time, Killian has perpetually demonstrated a strong eagerness to be involved in the various matters dealt with in Red Arrow Business Operations. He quickly built a good understanding of the various tasks he contributed to. Due to his business background, he had no issues comprehending management concepts and techniques. Killian could be relied upon communicating with internal and external stakeholders. From the start, he quickly assimilated into the team and was well received by his colleagues. His fluent German and French skills made him in many ways a fantastic fit in our international team. Killian’s positive, can-do attitude made him a valuable member of the team.
Dana Boureanu
When Killian joined Red Arrow, he did not have any first-hand experience in media or business operations, but he quickly exceeded our expectations by completing new and challenging tasks at a professional level. During his 6-month internship, Killian demonstrated his capacity to absorb a high volume of information in a short period of time, as well as a strong desire to learn. He is smart, reliable, enthusiastic and has been a key contributor to several projects during his time with us.
Soeren Groetzner
Killian O’Keeffe completed a six month internship at Red Arrow Entertainment Group GmbH between March and August 2013. During that time, Killian has perpetually demonstrated a strong eagerness to be involved in the various matters dealt with in Red Arrow Business Operations. He quickly built a good understanding of the various tasks he contributed to. Due to his business background, he had no issues comprehending management concepts and techniques. Killian could be relied upon communicating with internal and external stakeholders. From the start, he quickly assimilated into the team and was well received by his colleagues. His fluent German and French skills made him in many ways a fantastic fit in our international team. Killian’s positive, can-do attitude made him a valuable member of the team.
Dana Boureanu
When Killian joined Red Arrow, he did not have any first-hand experience in media or business operations, but he quickly exceeded our expectations by completing new and challenging tasks at a professional level. During his 6-month internship, Killian demonstrated his capacity to absorb a high volume of information in a short period of time, as well as a strong desire to learn. He is smart, reliable, enthusiastic and has been a key contributor to several projects during his time with us.
Soeren Groetzner
Killian O’Keeffe completed a six month internship at Red Arrow Entertainment Group GmbH between March and August 2013. During that time, Killian has perpetually demonstrated a strong eagerness to be involved in the various matters dealt with in Red Arrow Business Operations. He quickly built a good understanding of the various tasks he contributed to. Due to his business background, he had no issues comprehending management concepts and techniques. Killian could be relied upon communicating with internal and external stakeholders. From the start, he quickly assimilated into the team and was well received by his colleagues. His fluent German and French skills made him in many ways a fantastic fit in our international team. Killian’s positive, can-do attitude made him a valuable member of the team.
Dana Boureanu
When Killian joined Red Arrow, he did not have any first-hand experience in media or business operations, but he quickly exceeded our expectations by completing new and challenging tasks at a professional level. During his 6-month internship, Killian demonstrated his capacity to absorb a high volume of information in a short period of time, as well as a strong desire to learn. He is smart, reliable, enthusiastic and has been a key contributor to several projects during his time with us.
Experience
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Trend Micro Europe
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Ireland
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Mar 2023 - Present
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Renewals Sales Manager - ALPS Region
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Sep 2022 - Mar 2023
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Riva International, Inc.
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Canada
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Software Development
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1 - 100 Employee
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Sales Manager
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Jul 2020 - Jul 2022
Riva’s solutions make leading CRM platforms and business applications like Outlook, Exchange, and Google Workspace interoperable – securely and at scale. Our Relationship Engine intelligently conditions and synchronizes customer data so that it gets placed into the right context – whether that is a long-term relationship, a busy inbox or calendar application, or a complex multi-platform enterprise environment. The company is SOC2 compliant and has passed over 1,100 security reviews. Our solutions are used by 850+ companies and we serve more than 200 financial services organizations across the globe. Show less
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Sommet Education
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Switzerland
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Education Administration Programs
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200 - 300 Employee
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Manager Postgraduate Recruitment - Northern Europe
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Nov 2018 - Apr 2020
In this international development role I am responsible for building the Glion and Les Roches brands for the postgraduate segment in 7 Northern European countries: Germany, Austria, the Netherlands, Norway, Sweden, Finland and Denmark. As well as working with customers through the full pipeline, I have also managed the strategic planning and implementation of local marketing efforts both online and in-country events.
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Admissions Counselor Germany Austria and the Netherlands
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Sep 2016 - Nov 2018
In this international development role I worked with all key stakeholder groups to build the Les Roches and Glion brands across the bachelor and master product segments in Germany, Austria and the Netherlands. I have enjoyed taking many customers from their initial interest stage and guiding them through the full process until they are successfully on enrolled campus.
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IE Business School
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Spain
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Higher Education
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700 & Above Employee
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Associate Director of Master Programs - Germany, Austria and Switzerland
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Dec 2014 - Aug 2016
In this position I developed the category of master programs through branded events across three countries and through the successful consultation of students and candidates to find them the right program fit for their educational goals and personal profiles. In this position I developed the category of master programs through branded events across three countries and through the successful consultation of students and candidates to find them the right program fit for their educational goals and personal profiles.
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EGYM | DACH
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Germany
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Wellness and Fitness Services
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200 - 300 Employee
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Marketing & Branding
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Aug 2014 - Nov 2014
Here, I worked on the premium level brand in the areas of marketing and branding. From brand value identification to brand expression in marketing material, I was vocal in the entire mix. Here, I worked on the premium level brand in the areas of marketing and branding. From brand value identification to brand expression in marketing material, I was vocal in the entire mix.
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ProSiebenSat.1 Media SE
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Germany
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Broadcast Media Production and Distribution
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700 & Above Employee
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Business Operations
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Feb 2013 - Aug 2013
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Entrepreneur Generator @ Corkscrew
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Exeter, United Kingdom
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Corkscrew Team
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Nov 2012 - Nov 2012
Working as part of an intercultural team, I was dealing with three social enterprise projects. I undertook market research and developing the organisations' business strategies. In addition I developed the programme's website with some of my colleagues and controlled social media functions. During the week I also partook in structured seminars on the topic of business planning and entrepreneurship. Skills acquired: • Market Research • Creative Problem Solving • Planning, Target Setting & Time Management • Analysis and Evaluation • WordPress & Basic Web Design • Social Media Marketing & Online Strategy • Business Plan Composition • Intercultural Communication • Consulting • Leading Teams • Reporting • Presentation • PR Strategies and Press Releases Organisation Twitter: @CorkscrewHub Show less
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Enterprise Ireland
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Ireland
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International Trade and Development
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700 & Above Employee
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Business Intern
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Aug 2011 - Sep 2011
• Created visual representations of data on the German food retail market to be used with clients • Conducted online, report and telephone research to gather data to be used with clients. This was done through both German and English. Much of the data collected was legislative, statistical and relating to new market opportunities and threats for new entrants. • Researched and compiled relevant data to be used in a printed media article. • Took part in the preparation for an international event involving top-tier executives. (In English & German) Show less
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Education
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2013 - 2014
IE Business School
Master in Corporate Communication, Business/Corporate Communications -
2012 - 2012
Aliance Francaise Lyon
Intensive French Courses, French Studies -
2008 - 2012
Trinity College, Dublin
B.B.S. (lang.), Business Studies and German -
2010 - 2011
Heinrich-Heine-Universität Düsseldorf
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2007 - 2008
Cork Leaving Certificate College
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2002 - 2006
Coláiste Choilm
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