Killian Holland
Head of UX & User Centred Design at St. James's Place Wealth Management- Claim this Profile
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Bio
Matt Hall
Killian is one of those rare creative talents that can blend commercial awareness with expert user experience design delivery. An ideal creative representative for senior stakeholders and natural design team leader, he oozes confidence and trust and likeability... Always recommended!
Ewan MacLeod
Killian is a highly proficient digital senior manager with buckets of expert level digital design experience. He is one of the best creatives I've had the opportunity to work with and here at Nationwide, he has been instrumental in delivering a series of high profile design wins. He has an excellent eye for detail along with the energy and enthusiasm to get things done, on time, on budget and precisely to the requirements of the client -- whilst always retaining a keen focus on the demands and requirements of the end-user. He's a friendly approachable guy and it's been an honour to work with him. Thank you for all your help Killian and every success for the future.
Matt Hall
Killian is one of those rare creative talents that can blend commercial awareness with expert user experience design delivery. An ideal creative representative for senior stakeholders and natural design team leader, he oozes confidence and trust and likeability... Always recommended!
Ewan MacLeod
Killian is a highly proficient digital senior manager with buckets of expert level digital design experience. He is one of the best creatives I've had the opportunity to work with and here at Nationwide, he has been instrumental in delivering a series of high profile design wins. He has an excellent eye for detail along with the energy and enthusiasm to get things done, on time, on budget and precisely to the requirements of the client -- whilst always retaining a keen focus on the demands and requirements of the end-user. He's a friendly approachable guy and it's been an honour to work with him. Thank you for all your help Killian and every success for the future.
Matt Hall
Killian is one of those rare creative talents that can blend commercial awareness with expert user experience design delivery. An ideal creative representative for senior stakeholders and natural design team leader, he oozes confidence and trust and likeability... Always recommended!
Ewan MacLeod
Killian is a highly proficient digital senior manager with buckets of expert level digital design experience. He is one of the best creatives I've had the opportunity to work with and here at Nationwide, he has been instrumental in delivering a series of high profile design wins. He has an excellent eye for detail along with the energy and enthusiasm to get things done, on time, on budget and precisely to the requirements of the client -- whilst always retaining a keen focus on the demands and requirements of the end-user. He's a friendly approachable guy and it's been an honour to work with him. Thank you for all your help Killian and every success for the future.
Matt Hall
Killian is one of those rare creative talents that can blend commercial awareness with expert user experience design delivery. An ideal creative representative for senior stakeholders and natural design team leader, he oozes confidence and trust and likeability... Always recommended!
Ewan MacLeod
Killian is a highly proficient digital senior manager with buckets of expert level digital design experience. He is one of the best creatives I've had the opportunity to work with and here at Nationwide, he has been instrumental in delivering a series of high profile design wins. He has an excellent eye for detail along with the energy and enthusiasm to get things done, on time, on budget and precisely to the requirements of the client -- whilst always retaining a keen focus on the demands and requirements of the end-user. He's a friendly approachable guy and it's been an honour to work with him. Thank you for all your help Killian and every success for the future.
Experience
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St. James's Place – Asia & Middle East
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Singapore
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Financial Services
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300 - 400 Employee
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Head of UX & User Centred Design
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May 2020 - Present
Using the power of digital to make Partners lives easier, their practices more efficient and giving their clients more confidence in their futures. Using the power of digital to make Partners lives easier, their practices more efficient and giving their clients more confidence in their futures.
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St. James’s Place
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United Kingdom
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Financial Services
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700 & Above Employee
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Digital Experience Design Consultant
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Sep 2018 - May 2020
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Leeds Building Society
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United Kingdom
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Financial Services
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700 & Above Employee
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Head of Digital Experience
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Aug 2016 - Aug 2018
Dedicated to helping the Society embrace the transformational powers of digital. I am passionate about helping our members become more informed and engaged with their money, as well as creating easier and more convenient ways for them to manage their finances in their daily lives. Dedicated to helping the Society embrace the transformational powers of digital. I am passionate about helping our members become more informed and engaged with their money, as well as creating easier and more convenient ways for them to manage their finances in their daily lives.
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Nationwide Building Society
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Manager, Visual Experience Design @ The Studio, Digital Experience & Service Design
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Sep 2015 - Aug 2016
Creative leader at The Studio where we make money simple by translating a deep understanding of people into delightful design. I translate the objectives, strategy and vision of the business into experiences and services that members find relevant, engaging and simple to use across multiple touchpoints.
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Senior Design Manager, Group User Experience & Design
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Jun 2014 - Aug 2015
Responsibility for leading the Nationwide digital design strategy (and its delivery) across the Retail estate including Nationwide.co.uk, Online Bank, Mobile/Tablet apps and within the physical Branch environment. Manages the experience design agenda to enhance digital Customer Satisfaction, generating incremental sales revenues and cost efficiencies for the business and supporting the core brand proposition of 'On Your Side'.
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Digital Creative Lead
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Feb 2011 - Jun 2014
Responsible for bringing the Nationwide digital brand to life. Delivering engaging, intuitive customer experiences that deliver commercial success and increase customer satisfaction. Helping deepen relationships with customers, build customer advocacy and increase channel growth.
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Frequency
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Graphic Design
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1 - 100 Employee
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Co-owner
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Oct 2005 - Jan 2011
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Director
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2004 - 2006
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Partner
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2002 - 2004
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Creative Director
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2001 - 2002
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Creative Director
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1999 - 2001
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Senior Designer
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1997 - 1999
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Junior Graphic Designer
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1996 - 1997
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Education
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1992 - 1996
Limerick School of Art and Design
Bachelor's degree, Design and Visual Communications, General -
1992 - 1996
Limerick Institute of Technology
BA Hons., Graphic Design -
1987 - 1992
Colaiste Chroi Naofa
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