Killian Dauphin
Customer Service Coordinator at Metsä Board- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Français Native or bilingual proficiency
-
Anglais Full professional proficiency
-
Espagnol Professional working proficiency
-
Chinois Elementary proficiency
Topline Score
Bio
Experience
-
-
Customer Service Coordinator
-
Apr 2016 - Present
- To provide customer service on an agreed level to a group of assigned customers/accounts in France and to develop and maintain a good relationship with them.- To handle customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation - To keep all customer records and documents orderly filed and stored ensuring easy access and traceability.- To maintain customer master data, customer profiles and other customer… - To provide customer service on an agreed level to a group of assigned customers/accounts in France and to develop and maintain a good relationship with them.- To handle customer orders in SAP from enquiry to delivery and invoicing including all related tasks, transactions and documentation - To keep all customer records and documents orderly filed and stored ensuring easy access and traceability.- To maintain customer master data, customer profiles and other customer information.- To take all actions to ensure that customer promises and agreements are kept.- To monitor and keep the age, level and rotation of stocks of own customers/accounts within agreed limits- To follow-up credit limits and payment behavior of own customers/accounts together with sales and credit management.- To provide sales support as appropriate.- To gather information of complaints, trials, delays, payments, rebates etc. other relevant matters that may have an effect on the business and relationship with own customers/accounts. Show more Show less
-
-
-
-
Chargé de missions
-
Mar 2015 - Apr 2015
-Etudes comparatives-Design de documents-Recherche de circuits innovants à l'étranger-Traduction de documents
-
-
-
-
Customer service Assistant
-
Feb 2013 - Apr 2013
-Gestion des commandes-Suivi commercial
-
-
-
-
Service export
-
Feb 2012 - Feb 2012
-Gestion des opérations import export-Prospection client (Amérique Latine)
-
-
-
-
Assistant au service client
-
May 2011 - Jun 2011
-Prospection client-Traduction du site en Français-Suivi commercial
-
-
Education
-
Université de Bretagne Occidentale
-
Université de Bretagne Occidentale
-
Université de Bretagne Occidentale
-
Lycée Le Likès
-
Lycée Saint Charles