Experience

Carlo

• Monaco
• Technology, Information and Internet
• 1 - 100 Employee

• • Apr 2023 - Present

  Responsible for launching the cashback payment application in Aix-en-Provence and establishing a local team to support the expansion of the application.• Develop and implement a launch strategy for the application with local partnerships• Recruit and train a local team to support the expansion of the application in the city• Educate and train local merchants on the use of the application and the benefits it offers• Design and implement local marketing campaigns to promote the application and recruit new users• Collect and analyse data on application usage to optimise performance and propose improvements Show less

• • Aug 2020 - Apr 2023

  • Acquisition of over 570 businesses in the Principality of Monaco• Community of 43,000 users• 63 million euros spent on Carlo• Ensuring the overall smooth running of the application• Be accountable for the continuous increase in the number of transactions• Ensure that all necessary feedbacks are collected in order to improve the application, optimize operations and reduce costs• Responsible for the relationship with all merchants• Supervision of the work of Customer Success• Point of contact for the accounting of partner merchants Show less



Monte-Carlo Société des Bains de Mer

• Monaco
• Hospitality
• 700 & Above Employee

• Valet

  • Jul 2019 - Aug 2022

  • Welcoming French and foreign customers • Ensuring a high standard of service • Organising the layout of the vehicles • Optimising the output when the vehicles are handed over to the customer • Preparing cocktails for the customers • Receiving and checking the vehicles • Endorsing the company's brand image Success: Improving the speed of vehicle handover: - 10% compared to the previous year • Welcoming French and foreign customers • Ensuring a high standard of service • Organising the layout of the vehicles • Optimising the output when the vehicles are handed over to the customer • Preparing cocktails for the customers • Receiving and checking the vehicles • Endorsing the company's brand image Success: Improving the speed of vehicle handover: - 10% compared to the previous year



Caisse à Aix association

• Aix-En-Provence Area, France

• Vice President

  • Sep 2017 - Jun 2019

  Vice-president of an association organizing a soap box race (Caisse à Aix) in the Aix-en-Provence region. Vice-president of an association organizing a soap box race (Caisse à Aix) in the Aix-en-Provence region.



Gouvernement Monaco

• Monaco
• Government Administration
• 300 - 400 Employee

• Intern

  • Apr 2018 - Apr 2018

  Intern in the "Biodiversity" Division of the Department of the Environment. In charge of the preservation of terrestrial and marine natural environments as well as the protection of biodiversity. Missions accomplished : • Realization of a battery of chemical analysis in laboratory (water quality) • Collection and analysis of meteorological data • Maintenance of measuring instruments (water, air, wind, noise) • Development of an interactive map listing labeled stores Intern in the "Biodiversity" Division of the Department of the Environment. In charge of the preservation of terrestrial and marine natural environments as well as the protection of biodiversity. Missions accomplished : • Realization of a battery of chemical analysis in laboratory (water quality) • Collection and analysis of meteorological data • Maintenance of measuring instruments (water, air, wind, noise) • Development of an interactive map listing labeled stores



Formula 1

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Stand manager

  • May 2013 - May 2016

  Manager of a ready-to-wear sales stand during the Monaco F1 Grand Prix (2013,14,15 and 16). • Welcoming French and foreign customers • Advising customers • Organising and setting up merchandise • Managing discounts for large customers Success: Stand with the highest turnover Manager of a ready-to-wear sales stand during the Monaco F1 Grand Prix (2013,14,15 and 16). • Welcoming French and foreign customers • Advising customers • Organising and setting up merchandise • Managing discounts for large customers Success: Stand with the highest turnover



COBEdesign

• Monaco

• Intern

  • Feb 2013 - Feb 2013

  Internship in the architectural firm, COBEdesign in Monaco. • Observe the operation of a service • Visit an architectural firm • Writing a report Internship in the architectural firm, COBEdesign in Monaco. • Observe the operation of a service • Visit an architectural firm • Writing a report