Experience

Sling

• Israel
• Financial Services
• 1 - 100 Employee

• Customer Support Representative

  • Sep 2020 - Present

  Providing customized chat support for admin-, manager-, and employee-role inquiries about Sling's mobile and web applications. Creating and editing materials for customer-facing and internal resources. Troubleshooting to assist customers with a variety of questions so they can get the most out of Sling Employee Scheduling software. Providing customized chat support for admin-, manager-, and employee-role inquiries about Sling's mobile and web applications. Creating and editing materials for customer-facing and internal resources. Troubleshooting to assist customers with a variety of questions so they can get the most out of Sling Employee Scheduling software.



Navigate with Support Co.

• MH Wellness Consultant

  • Jun 2020 - Present

  Navigate is a nonprofit tele-service that offers mental health support and coaching for adults seeking to process, manage, and learn from their experiences and work toward a goal. Through solution-focused, motivational interviewing, and incorporating a variety of active listening techniques, I provide emotional, practical, and/or educational support for clients working toward a self-identified goal. Mental health coaching is therapy-lite, for people who do not require a more intensive level of support, but who still need the help of a trained professional. I provide session times ranging from 15 minutes to an hour, with a maximum working partnership term of 6 months, as the goal for this service is to help clients feel empowered, and help them identify the tools they need to keep moving forward.



Cassidy Insurance Group

• United States
• Insurance

• Administrative Assistant

  • Oct 2019 - Sep 2020



CARE Center

• United States
• Higher Education
• 1 - 100 Employee

• Outpatient Clinician - Mental Health

  • Aug 2016 - Oct 2019

  Clinical Mental Health Counselor Clinical Mental Health Counselor



Butler County Community College

• United States
• Higher Education
• 200 - 300 Employee

• Instructor

  • Aug 2008 - May 2016

  Adjunct English instructor responsible for a variety of rudimentary and introductory level courses focused on strengthening composition and research skills Adjunct English instructor responsible for a variety of rudimentary and introductory level courses focused on strengthening composition and research skills



Kwik Fill

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2007 - Oct 2015

  Complete transactions in friendly, professional, and efficient manner. Maintain cleanliness and organization of store and inventory. Assist with deciding, entering, and stocking weekly inventory order. Train new hires. Was trained to fill in temporarily as assistant manager (did not accept promotion due to demands of job conflicting with other obligations). Complete transactions in friendly, professional, and efficient manner. Maintain cleanliness and organization of store and inventory. Assist with deciding, entering, and stocking weekly inventory order. Train new hires. Was trained to fill in temporarily as assistant manager (did not accept promotion due to demands of job conflicting with other obligations).