Kiki C.
Inside Sales Manager at Pentech Solution Sdn Bhd- Claim this Profile
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Bio
Experience
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Pentech Solution Sdn Bhd
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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Inside Sales Manager
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Jan 2023 - Present
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Sales Administrator
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Jul 2018 - Dec 2022
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Tunku Abdul Rahman University College
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Malaysia
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Higher Education
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1 - 100 Employee
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Assistant Registrar
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Dec 2008 - Jun 2018
Procurement/Purchasing Vendor Registration Budgeting Stock Inventory Administrative Supports Card Access System Administrator Procurement/Purchasing Vendor Registration Budgeting Stock Inventory Administrative Supports Card Access System Administrator
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Product Support Specialist
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Jul 2007 - Oct 2008
Marketing & New Business Development:- - To promote and market company products in the market - To advise management on trends or change of trends in the market - To obtain market intelligence on competitors' products for comparison purposes vis-a-vis company products to ascertain relative strengths or weaknesses - To assist management to formulate marketing strategies for market penetration - To assist in the identification and development of Dealers for the company - To secure new business for the company by fulfilling the minimum sales target - Responsible for managing & developing new product & to ensure that the overall performance achieves the established marketing objectives - Review & analyze sales performance of the new product/brand - Formulate, review & implement marketing & promotional strategies for the new product/brand - Actively research market trends - Conceptualize, develop & launch new product to achieve overall company sales target Show less
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Sales & Marketing Executive
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Mar 2004 - Jun 2007
Sales Support:- - To oversee/supervise installations for orders secured - To ensure installations are to customers' satisfaction - To ensure that there is minimum wastage of materials through close supervision - To ensure that excessive materials at job site are returned to the warehouse and GRNs are prepared for this purpose - To liaise with the Sales-Coordinator to ensure that installers are at the appropriate location and time as per customer's request - To prepare quotations for target business groups - To ensure invoices are sent out in a timely manner - Collections from own direct customers and assist in Company's general collections Show less
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Project Administrator
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Mar 2003 - Mar 2004
Assist Customer Support Department in the administration & management of: # Pre-sales processing # After-sales processing # Customer Services # Administrative Support for Sales Personnel # General Administrative Duties Assist Customer Support Department in the administration & management of: # Pre-sales processing # After-sales processing # Customer Services # Administrative Support for Sales Personnel # General Administrative Duties
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Sales Support Executive
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Sep 2001 - Mar 2003
#Ensure the quality of the applications in the sales team in order to achieve established goals #Provide direct marketing and sales support to the team sales executives #Manage, help generate and qualify as well as process sales leads. Generate new business through outbound calls and follow up on incoming sales leads. #Maintaining high standards of service delivery to the customers through efficient handling of service requests and inbound inquiries #Servicing and identifying sales inquiries from inbound calls Show less
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Education
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University of Wales, KLC College, Malaysia
Bachelor of Arts in Business Administration (Marketing Management), Marketing/Marketing Management, General -
Tunku Abdul Rahman University College
Advanced Diploma in Business Studies (Business Administration), Business Administration and Management, General -
Tunku Abdul Rahman University College
Diploma in Business Studies (Business Administration), Business Administration and Management, General