KIKI AGUSTIAN, CDCP,VCP,ITIL

Group Head IT Backend Management at bank bjb
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Contact Information
us****@****om
(386) 825-5501
Location
Bandung, West Java, Indonesia, ID
Languages
  • English -

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Credentials

  • Certified Data Center Proffesional
    EPI - Enterprise Products Integration Pte Ltd
    Jun, 2012
    - Oct, 2024
  • VCP5
    VMware
    Dec, 2015
    - Oct, 2024

Experience

  • bank bjb
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Group Head IT Backend Management
      • Jan 2022 - Present

      Lead IT Network, IT Sytem and IT Platform

    • Manager IT System
      • Nov 2019 - Jan 2022

      - Design and make Term Of Reference of IT infrastructure procurement- Calculate Engineer Estimate for IT infrastructure procurement- Managing Active Directory, VMware, Exchange Server, Blade Server and Storage

    • Manager Strategic Planning and Governance
      • Oct 2017 - Nov 2019

      Responsible for the creation, maintenance and management of IT architecture models and their lower level components. They are also required to interpret, use and apply information contained within IT architecture to inform a range of business improvement activities, particularly those involved in the design, development, enhancement and maintenance of IT support systems.Manage IT hardware asset portfolio with respect to risk, cost control, governance, compliance, and performance objectives.Develop and maintain company policies and processes. Show less

    • Senior Officer (Ast. Manager) IT Strategic Planning and Governance
      • Jan 2017 - Oct 2017

      - .Manage of IT Governance policies, standards, processes and procedures. The development,enhancement, and maintenance across the documentation management lifecycle- Define IT RACI charts defining the acceptance of responsibilities in respect of the supply anddemand for IT. - .Conducting internal assessments of IT Policies, Standards and Process compliance to IT Auditstandards- .Follow-up and provide feedback on all IT Audit findings by collaboration with IT Management- Manage relationships and interactions with internal and external auditors and risk managementbodies, and reviewing and reporting on open issues both prior to and subsequent to issuance Show less

    • Senior Officer (Ast. Manager) IT System and Networking
      • Oct 2015 - Dec 2016

      - Design and make Term Of Reference of IT infrastructure procurement- Calculate Engineer Estimate for IT infrastructure procurement- Managing Active Directory, VMware, Exchange Server

  • bank bjb
    • Indonesia
    • Banking
    • 700 & Above Employee
    • IT Officer (Ast. Manager) Data Center Operation
      • 2012 - Mar 2014

      - Reviewing the daily Monitoring Datacenter and DRC Infrastructure- Coodinate incident or problem and escalate to PIC related - Handle problem and find the right solution for application system and infrastructure IT adjusted to SLA and compliance- Core Banking patch,database update- Core Banking End of Day process

    • IT Data Center & Administrator
      • 2009 - 2012

      - add and update core banking,domain and other aplication user- End of Day RTGS,OPICS and Core Banking- Security update for Iseries

    • IT Helpdesk
      • Apr 2006 - Apr 2009

      - Support branch user for core banking trobleshooting

Education

  • Universitas Langlangbuana
    S.IKom, Communication, General
    2011 - 2013
  • Universitas Padjadjaran (Unpad)
    Diploma, Management Information
    2000 - 2003

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