Experience

Highline Hospitality Partners
• Real Estate
• 1 - 100 Employee
• Senior Vice President - Revenue Generation/Management

  • Nov 2023 - Present


Aimbridge Hospitality

• United States
• Hospitality
• 700 & Above Employee

• Regional Director, Revenue Strategy

  • Oct 2022 - Nov 2023

  Responsible for leading a team of 15+ Property and Area Directors of Revenue Strategy across multiple markets in the United States and the Caribbean spanning multiple major brands and independent products.

• Area Director, Revenue Strategy

  • Oct 2018 - Oct 2022

  Responsible for leading revenue management strategy for a portfolio of 10-15 hotels and resorts spanning multiple major brands. Primary responsibilities include developing and implementing customized strategies for revenue optimization through effective analysis of variables impacting each property’s competitive landscape, while providing strong leadership and direction to property teams through effective communication and relationship management.



Pacific Hotel Management, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Regional Director Of Revenue Management

  • Jan 2016 - Jan 2018

  Successfully built and managed a revenue management ecosystem for The Clement Hotel Palo Alto, an independent new build opened in March 2016, while effectively handling all aspects of revenue management for three additional full-service properties spanning multiple brands. Responsibilities included high level revenue and e-commerce strategy formulation and implementation, accurate yearly budgeting and forecasting, personnel management and development with a focus on guest satisfaction… Show more Successfully built and managed a revenue management ecosystem for The Clement Hotel Palo Alto, an independent new build opened in March 2016, while effectively handling all aspects of revenue management for three additional full-service properties spanning multiple brands. Responsibilities included high level revenue and e-commerce strategy formulation and implementation, accurate yearly budgeting and forecasting, personnel management and development with a focus on guest satisfaction optimization. Utilized enhanced emotional intelligence training to build and manage a team of reservations managers and agents while creating a pathway for career advancement into the field of revenue management.

• Regional Revenue Manager

  • Jun 2009 - Jan 2016

  Successfully built and managed a revenue management eco-system for InterContinental the Clement Monterey, a new build opened in May 2008, while effectively handling all aspects of revenue management for the Sheraton & Westin Palo Alto. Responsibilities included high level revenue and e-commerce strategy formulation and implementation, accurate yearly budgeting and forecasting, personnel management and development with a focus on guest satisfaction optimization. Managed a team of reservations… Show more Successfully built and managed a revenue management eco-system for InterContinental the Clement Monterey, a new build opened in May 2008, while effectively handling all aspects of revenue management for the Sheraton & Westin Palo Alto. Responsibilities included high level revenue and e-commerce strategy formulation and implementation, accurate yearly budgeting and forecasting, personnel management and development with a focus on guest satisfaction optimization. Managed a team of reservations managers and agents with an emphasis on maximizing internalization of reservations volume to enhance guest experience and reduce channel cost.

• Complex Director of Revenue Management

  • Jun 2005 - Jun 2009

  Effectively handled all aspects of revenue management for the Sheraton & Westin Palo Alto. Responsibilities included high level revenue strategy formulation and implementation, accurate yearly budgeting and forecasting, personnel management and development with a focus on guest satisfaction optimization. Built a team of reservations agents and supervisors with an emphasis on maximizing internalization of reservations volume to enhance guest experience and reduce channel cost.

• Reservations Manager

  • Jun 2004 - Jun 2005

  Effectively handled all aspects of reservations management for the Sheraton & Westin Palo Alto. Responsibilities included effective personnel management and development with a focus on guest satisfaction optimization and maximizing internalization of reservations volume to enhance guest experience and reduce channel cost. Assisted the Complex Director of Revenue Management with yearly budgeting, forecasting and revenue strategy implementation.

• Front Office Supervisor/Reservations Supervisor

  • Jun 2003 - Jun 2004


The Westin Palo Alto
• Hospitality
• 1 - 100 Employee
• Night Auditor

  • Jul 2001 - Jun 2003