Experience

PH TRAVEL LTD

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Senior Sales Consultant

  • Jan 2017 - Present

• TRAVEL CONSULTANT at P.H travel United Kingdom

  • Jan 2017 - Jan 2018

  • Experience in Multi GDS .• Quickly and efficiently provide air quotations.• Assisting customers choose among a variety of travel options.• Issues, Re-issues, Re-validation of tickets and process full and partial refunds.• Build and maintain a fruitful relationship with customers & suppliers.• Quick and accurate review of the airline penalties, regulations, policies, etc.• Prepare daily Sales Reports and send the same to Accounts Department.



Holidaygenie.com

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Ticket Sales Representative

  • Mar 2014 - Jan 2016

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.) • Collect deposits and balances • Use promotional techniques and prepare promotional materials to sell itinerary tour packages • Handle unforeseen problems and complaints and determine eligibility for money returns • Attend conferences to maintain familiarity with tourism trends • Create and update electronic records of clients • Maintain relationships with key persons Show less



Saifco Travel & Tourism L.L.C

• United Arab Emirates
• Travel Arrangements
• 1 - 100 Employee

• Travel Agent

  • Feb 2010 - Apr 2013

  Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Degree in Hospitality, Travel, Tourism, Business or relevant field Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Degree in Hospitality, Travel, Tourism, Business or relevant field



Trave Time Vacations

• Hospitality
• 100 - 200 Employee

• Travel Agent

  • Feb 2010 - Mar 2012

  Excellent knowledge of latest tourism trends Good understanding of different tourism offerings and options Good knowledge of travel software Proficiency in English Knowledge of additional languages is an advantage Good sales and presentation skills Customer oriented mindset Critical thinker and problem solver Excellent knowledge of latest tourism trends Good understanding of different tourism offerings and options Good knowledge of travel software Proficiency in English Knowledge of additional languages is an advantage Good sales and presentation skills Customer oriented mindset Critical thinker and problem solver



IBEX | Global Pakistan

• Call Center Customer Service Representative

  • Feb 2006 - Mar 2009

  Clear Communication Interpersonal Skills Leadership Negotiation Complaint Resolution Politeness/Etiquette/Tact Adaptability/Flexibility Building Customer Loyalty Service Based Selling/Telesales Empathy and Compassion Problem Solving Teamwork Time Management Clear Communication Interpersonal Skills Leadership Negotiation Complaint Resolution Politeness/Etiquette/Tact Adaptability/Flexibility Building Customer Loyalty Service Based Selling/Telesales Empathy and Compassion Problem Solving Teamwork Time Management