Kiersten Foulk

Marketing and Communications Intern at Community Foundation DeKalb County
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Wayne, Indiana, United States, IN

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Bio

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Credentials

  • Google UX Design Certificate
    Coursera
    Jan, 2022
    - Nov, 2024
  • Graphic design
    California Institute of the Arts
    Nov, 2021
    - Nov, 2024

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Marketing and Communications Intern
      • Sep 2022 - Present

      The Community Foundation works with the community to... > increase impact through fund creation and grantmaking. > connect and deepen relationships through engagement and collaboration. > raise awareness through education and leadership. The Community Foundation works with the community to... > increase impact through fund creation and grantmaking. > connect and deepen relationships through engagement and collaboration. > raise awareness through education and leadership.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Graphic Designer
      • Jan 2022 - Sep 2022

      By creating social media posts for several different companies, I worked under my mentor to create promotional videos and social media graphics, among other posts depending on the brand design guide for each company. I wrote captions for each post, including all “calls to action.” I also analyzed many different articles to paraphrase the information within the captions. This position is entirely remote, so I have time set aside each and every day where I focus solely on my duties for Bowe Digital. Show less

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2020 - Nov 2021

      As a full-time remote employee, I begin each day with a routine that helps me maintain high-quality customer care throughout my shift. I work for Continuum Global Solutions, a remote call center that collaborates with various companies to ensure their customers receive the best support experience when calling in. My employment contract is with Verizon Wireless, where I handle an average of 30 calls per day. These calls cover a range of issues, from troubleshooting device malfunctions to breaking down customers' bills. Occasionally, I receive calls from frustrated customers, but what I enjoy most about this position is being able to relate to each customer in a way that helps them breathe and look at different perspectives, regardless of their level of frustration, before they call in. I am quick with a keyboard, as I must make notes on customers' accounts while simultaneously talking or listening to them. Since starting this position, I have received 100% positive feedback in customer surveys. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Site Manager
      • May 2019 - Jun 2020

      I worked at a site with only one other employee, my manager. My duties included administrative work and facility maintenance. Since the facility was quite large, I often drove to complete small projects. I was responsible for handling and filing insurance paperwork for each tenant, as well as creating competitor tracking sheets to evaluate nearby competition. Additionally, I regularly lifted up to 50 lbs. on-site while keeping the area organized. I also set up leases for new tenants and managed the auction process for those who didn't pay their fees. Flexibility was key in this position. Show less

Education

  • Indiana University–Purdue University Indianapolis
    B.S., Media Arts and Science
    2023 - 2025
  • Ivy Tech Community College
    Associate of Science - AS, Design and Visual Communications, General
    2022 - 2023
  • Ivy Tech Community College
    Technical Certification, Design and Visual Communications, General
    2022 - 2022

Community

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