Kiersten Dunbar Chace

HRIS Project Manager at Planned Parenthood of the Rocky Mountains
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Location
Marana, Arizona, United States, US

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Jessica (Fiesta) George 🎧 🎙

Kiersten has exceptional organizational skills. Her thought leadership to take a project from its infancy to becoming a robust enterprise solution proved to be a success. Her work ethic is solid and she is well respected by her peers, our vendors, and our leadership team. Kiersten started as a Contract Recruiter but quickly learned the business and was offered a Full Time position. After managing her for a few months I realized her potential was far more than what we hired her to do and began giving her special projects. Kiersten attacked each project so well and developed systems and analytics that helped us to see our ROI. I have the highest respect for Kiersten as an individual and as an employee. I recommend her for any role she sets forth and have enjoyed working with her.

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Experience

    • United States
    • Medical Practices
    • 200 - 300 Employee
    • HRIS Project Manager
      • May 2022 - Present

      * Project Manager - UKG System Implementation (Concept, Vetting, Negotiations, and Implementation) * Manager of the HRIS Data Specialist * Project Manager - UKG System Implementation (Concept, Vetting, Negotiations, and Implementation) * Manager of the HRIS Data Specialist

    • Producer/Director/Photographer
      • Dec 2007 - Present
    • United States
    • Law Practice
    • 1 - 100 Employee
    • Human Resources Information Systems Specialist
      • Dec 2020 - Mar 2022

      Major Duties and Responsibilities: * Paycom System Specialist * Maintain current knowledge of HR operations and activities. * Apply HR functional knowledge in optimizing HR information systems support. * Assist in the review, testing and implementation of HR information system upgrades or patches. * Collaborate with staff to coordinate application of upgrade or fix. * Maintain system tables. Document process and results. * Provide support for HR information system… Show more Major Duties and Responsibilities: * Paycom System Specialist * Maintain current knowledge of HR operations and activities. * Apply HR functional knowledge in optimizing HR information systems support. * Assist in the review, testing and implementation of HR information system upgrades or patches. * Collaborate with staff to coordinate application of upgrade or fix. * Maintain system tables. Document process and results. * Provide support for HR information system including, but not limited to, researching and resolving system problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements. * Liaison with third parties and other stakeholders. * Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. * Use project management skills and project management software in managing projects. * Applies knowledge of HR information systems and data in extracting and analyzing current, historical, and forecasted data to support strategic workforce planning. * Reports: Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. * Assist in development of standard reports for ongoing customer needs. * Help maintain data integrity in systems by running queries and analyzing data. * Develop user procedures, guidelines and documentation. Show less Major Duties and Responsibilities: * Paycom System Specialist * Maintain current knowledge of HR operations and activities. * Apply HR functional knowledge in optimizing HR information systems support. * Assist in the review, testing and implementation of HR information system upgrades or patches. * Collaborate with staff to coordinate application of upgrade or fix. * Maintain system tables. Document process and results. * Provide support for HR information system… Show more Major Duties and Responsibilities: * Paycom System Specialist * Maintain current knowledge of HR operations and activities. * Apply HR functional knowledge in optimizing HR information systems support. * Assist in the review, testing and implementation of HR information system upgrades or patches. * Collaborate with staff to coordinate application of upgrade or fix. * Maintain system tables. Document process and results. * Provide support for HR information system including, but not limited to, researching and resolving system problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements. * Liaison with third parties and other stakeholders. * Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. * Use project management skills and project management software in managing projects. * Applies knowledge of HR information systems and data in extracting and analyzing current, historical, and forecasted data to support strategic workforce planning. * Reports: Write, maintain and support a variety of reports or queries utilizing appropriate reporting tools. * Assist in development of standard reports for ongoing customer needs. * Help maintain data integrity in systems by running queries and analyzing data. * Develop user procedures, guidelines and documentation. Show less

    • HRIS System Specialist / HR Generalist
      • Aug 2019 - Dec 2020

      Systems Specialist • Paycom System Specialist • Create and distribute weekly and monthly reports for leadership team • Work closely with IT on various HR related projects • Maintain labor allocations and GeoFencing • Maintain all User access profiles and permissions to Paycom • Manage all Everify's for new hires, including tracking expired ID’s • Manage the new hire IT requests process and deactivations process • Revamped the Talent Acquisition program and PAF… Show more Systems Specialist • Paycom System Specialist • Create and distribute weekly and monthly reports for leadership team • Work closely with IT on various HR related projects • Maintain labor allocations and GeoFencing • Maintain all User access profiles and permissions to Paycom • Manage all Everify's for new hires, including tracking expired ID’s • Manage the new hire IT requests process and deactivations process • Revamped the Talent Acquisition program and PAF program • Implemented Self Onboarding module and Ask Here modules • Assisted in the implementation of Time and Attendance Module • Implemented the Paycom Ask Here module • Implemented and trained key admins the Paycom LMS Learning program Generalist • Project lead and maintain the Employee Website Portal in Wordpress • Recruiter from August to May 2020 • Vendor set up and manage background checks and drug screening • Managed an extensive Benefit Arrears project for Payroll – 4 month project • Handled the HR department (nationwide) for two to three months during a restructure • Handled employee complaints, verification of employment Show less Systems Specialist • Paycom System Specialist • Create and distribute weekly and monthly reports for leadership team • Work closely with IT on various HR related projects • Maintain labor allocations and GeoFencing • Maintain all User access profiles and permissions to Paycom • Manage all Everify's for new hires, including tracking expired ID’s • Manage the new hire IT requests process and deactivations process • Revamped the Talent Acquisition program and PAF… Show more Systems Specialist • Paycom System Specialist • Create and distribute weekly and monthly reports for leadership team • Work closely with IT on various HR related projects • Maintain labor allocations and GeoFencing • Maintain all User access profiles and permissions to Paycom • Manage all Everify's for new hires, including tracking expired ID’s • Manage the new hire IT requests process and deactivations process • Revamped the Talent Acquisition program and PAF program • Implemented Self Onboarding module and Ask Here modules • Assisted in the implementation of Time and Attendance Module • Implemented the Paycom Ask Here module • Implemented and trained key admins the Paycom LMS Learning program Generalist • Project lead and maintain the Employee Website Portal in Wordpress • Recruiter from August to May 2020 • Vendor set up and manage background checks and drug screening • Managed an extensive Benefit Arrears project for Payroll – 4 month project • Handled the HR department (nationwide) for two to three months during a restructure • Handled employee complaints, verification of employment Show less

    • United States
    • Staffing and Recruiting
    • 500 - 600 Employee
    • HRIS Systems Specialist/Analyst
      • Nov 2018 - Jul 2019

      HR Systems Implementation Specialist - Configured, implemented, trained and launched the Ascendify CRM system for AgileOne and two other business clients - Provided advisory services and guidance to management regarding Ascendify system requirements based on company resources and needs - Worked with VP’s and Business Leaders to provide customized solutions for their client’s special needs. - Developed user procedure, guidelines and documentation. Training on new processes and… Show more HR Systems Implementation Specialist - Configured, implemented, trained and launched the Ascendify CRM system for AgileOne and two other business clients - Provided advisory services and guidance to management regarding Ascendify system requirements based on company resources and needs - Worked with VP’s and Business Leaders to provide customized solutions for their client’s special needs. - Developed user procedure, guidelines and documentation. Training on new processes and functionality - Provided technical guidance and direction to leadership and recruiters on the operation of the Ascendify CRM system. - Was the key driver/lead in the implementation of HRIS processes. Participated in RFP’s, coordination of integrations, identification of resources needed, creation of implementation and rollout processes - Acted as System Administrator and subject matter expert. Functioned as the primary contact for assigned systems responding to administrative questions and ensure necessary follow up. - Developed and maintained weekly ad hoc reports of employee record or system records as requested by leadership - Prepared, maintained and updated employee and candidate data for the CRM system Show less HR Systems Implementation Specialist - Configured, implemented, trained and launched the Ascendify CRM system for AgileOne and two other business clients - Provided advisory services and guidance to management regarding Ascendify system requirements based on company resources and needs - Worked with VP’s and Business Leaders to provide customized solutions for their client’s special needs. - Developed user procedure, guidelines and documentation. Training on new processes and… Show more HR Systems Implementation Specialist - Configured, implemented, trained and launched the Ascendify CRM system for AgileOne and two other business clients - Provided advisory services and guidance to management regarding Ascendify system requirements based on company resources and needs - Worked with VP’s and Business Leaders to provide customized solutions for their client’s special needs. - Developed user procedure, guidelines and documentation. Training on new processes and functionality - Provided technical guidance and direction to leadership and recruiters on the operation of the Ascendify CRM system. - Was the key driver/lead in the implementation of HRIS processes. Participated in RFP’s, coordination of integrations, identification of resources needed, creation of implementation and rollout processes - Acted as System Administrator and subject matter expert. Functioned as the primary contact for assigned systems responding to administrative questions and ensure necessary follow up. - Developed and maintained weekly ad hoc reports of employee record or system records as requested by leadership - Prepared, maintained and updated employee and candidate data for the CRM system Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • HRIS System Specialist / System Implementation PM / Recruiter
      • Jun 2016 - Dec 2018

      Managed, configured and executed the implementation of ADP Recruiting Management. 1500 users nationwide. Managed relationships and projects with various third party vendors and integrated their systems. Also consulted with other departments to verify their needs and integrate them into ADP RM. Designed and created extensive training materials for recruiters and the field and delivered live online training to our national retail team. Deliver weekly analytics. • Project Lead on the… Show more Managed, configured and executed the implementation of ADP Recruiting Management. 1500 users nationwide. Managed relationships and projects with various third party vendors and integrated their systems. Also consulted with other departments to verify their needs and integrate them into ADP RM. Designed and created extensive training materials for recruiters and the field and delivered live online training to our national retail team. Deliver weekly analytics. • Project Lead on the 2017/2018 implementation and integration of ADP RM Recruiting Management into the existing Victra suite of ADP Products • Implemented and managed four different major workflow configurations of ADP RM in a seven-month period • Implement new processes and workflows as well as create unique ways to use the ADP RM system to meet Victra’s special needs • Administrator duties – scripts, gridding, backend software set-up and troubleshoot system issues • Managed the integration of additional ADP and third-party products such as Ei-9, SASS, WOTC and TTI Assessment • Liaison between ADP, vendors and various Victra departments • Reporting: Design, maintain and analyze weekly statistics and offer solutions to enhance the candidate and recruiter experience • Support calls from Recruiters and other departments • Developed detailed training materials for several different user groups at Victra • Designed and delivered live national training workshops to over 500 users • Created a mandatory training module for Victra University • Recruiter for 250 retail stores. All roles. Show less Managed, configured and executed the implementation of ADP Recruiting Management. 1500 users nationwide. Managed relationships and projects with various third party vendors and integrated their systems. Also consulted with other departments to verify their needs and integrate them into ADP RM. Designed and created extensive training materials for recruiters and the field and delivered live online training to our national retail team. Deliver weekly analytics. • Project Lead on the… Show more Managed, configured and executed the implementation of ADP Recruiting Management. 1500 users nationwide. Managed relationships and projects with various third party vendors and integrated their systems. Also consulted with other departments to verify their needs and integrate them into ADP RM. Designed and created extensive training materials for recruiters and the field and delivered live online training to our national retail team. Deliver weekly analytics. • Project Lead on the 2017/2018 implementation and integration of ADP RM Recruiting Management into the existing Victra suite of ADP Products • Implemented and managed four different major workflow configurations of ADP RM in a seven-month period • Implement new processes and workflows as well as create unique ways to use the ADP RM system to meet Victra’s special needs • Administrator duties – scripts, gridding, backend software set-up and troubleshoot system issues • Managed the integration of additional ADP and third-party products such as Ei-9, SASS, WOTC and TTI Assessment • Liaison between ADP, vendors and various Victra departments • Reporting: Design, maintain and analyze weekly statistics and offer solutions to enhance the candidate and recruiter experience • Support calls from Recruiters and other departments • Developed detailed training materials for several different user groups at Victra • Designed and delivered live national training workshops to over 500 users • Created a mandatory training module for Victra University • Recruiter for 250 retail stores. All roles. Show less

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Executive Assistant
      • 2007 - 2015

      Executive Assistant to Founding Partners, Marketing, and COO Responsibilities: - Day-to-day management of busy diary and meeting schedule - Organized complex international travel - Set up off-site business planning meetings and coordinated all meetings - Provided support for other Senior Management teams as required - Organized expense reports for executive management - Manage client contracts/agreements - Designed databases - Maintained ever-changing… Show more Executive Assistant to Founding Partners, Marketing, and COO Responsibilities: - Day-to-day management of busy diary and meeting schedule - Organized complex international travel - Set up off-site business planning meetings and coordinated all meetings - Provided support for other Senior Management teams as required - Organized expense reports for executive management - Manage client contracts/agreements - Designed databases - Maintained ever-changing organizational charts in Visio - Project Lead on creating universal guidelines in 2008 for our global Administrative team - Managed high-end events - Manage complex and highly confidential information Show less Executive Assistant to Founding Partners, Marketing, and COO Responsibilities: - Day-to-day management of busy diary and meeting schedule - Organized complex international travel - Set up off-site business planning meetings and coordinated all meetings - Provided support for other Senior Management teams as required - Organized expense reports for executive management - Manage client contracts/agreements - Designed databases - Maintained ever-changing… Show more Executive Assistant to Founding Partners, Marketing, and COO Responsibilities: - Day-to-day management of busy diary and meeting schedule - Organized complex international travel - Set up off-site business planning meetings and coordinated all meetings - Provided support for other Senior Management teams as required - Organized expense reports for executive management - Manage client contracts/agreements - Designed databases - Maintained ever-changing organizational charts in Visio - Project Lead on creating universal guidelines in 2008 for our global Administrative team - Managed high-end events - Manage complex and highly confidential information Show less

    • United States
    • Professional Training and Coaching
    • IT Administrator / IT Procurement
      • 2005 - 2007

      - Regional IT Procurement Manager - manage all purchases of software, licenses, servers, computers - Office Redesign Project Lead - Editor of National IT Newsletter for Realogy - Handle software audits - awarded for best in the country - Executive Assistant to Regional Vice President - Regional IT Procurement Manager - manage all purchases of software, licenses, servers, computers - Office Redesign Project Lead - Editor of National IT Newsletter for Realogy - Handle software audits - awarded for best in the country - Executive Assistant to Regional Vice President

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Staff Trainer / IT Administrator - Help Desk
      • 2003 - 2005

      - Designed and Managed the Universities first-ever in-house software training and development program for administrative and academic staff - Managed the Universities first ever I.T. Help Desk - Managed student intern team - Performed Administrative Assistant duties for the Director of I.T - Designed and Managed the Universities first-ever in-house software training and development program for administrative and academic staff - Managed the Universities first ever I.T. Help Desk - Managed student intern team - Performed Administrative Assistant duties for the Director of I.T

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Training Specialist / System Implementation Specialist
      • 1995 - 1997
    • Training Specialist / System Implementation Specialist
      • 1994 - 1997

Education

  • Pittsburgh Technical College

Community

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