Kierra M. CAPM, CSM
Project Manager at 48in48- Claim this Profile
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Bio
Credentials
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Google Project Management Certificate
GoogleJun, 2022- Nov, 2024 -
Jira Fundamentals Badge
AtlassianJun, 2022- Nov, 2024 -
Certified Associate in Project Management (CAPM)
Project Management InstituteFeb, 2023- Nov, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceFeb, 2022- Nov, 2024
Experience
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48in48
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Project Manager
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Mar 2023 - Present
- As a Project Manager volunteer, developed WordPress websites for non-profits with the aim of promoting their missions and visions, increasing donations, and recruiting volunteers. - Organized and led meetings with customers, and cross-functional/development team, which comprised a Content Manager, UI/UX Designer, Digital Marketer, and Web Designer. - Utilized Trello as a project management tool to oversee projects, monitor tasks, and collaborate with the project development team throughout the entire project lifecycle. - Employing exceptional written and verbal communication skills to effectively engage with team members, stakeholders, and clients. - Facilitated communication between non-profit founders, developers, digital marketers, and designers, gathered user feedback and requirements, and led a user-centric decision-making process to guide the design and development. •Managed and conducted sprint planning, daily scrum meetings, reviews, and demos through Waahi, Zoom and Google Meet to ensure timely project progression and meet all deadlines. Show less
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The Arc Central Chesapeake Region
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United States
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Non-profit Organizations
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1 - 100 Employee
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Support Coordinator
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Jul 2018 - Apr 2022
- Promoted from Direct Support Staff to Assistant Program Manager/Support Coordinator, and later offered program manager role, as a direct result of project development and management expertise, strategic leadership, as well as the demonstrated ability to lead and build high-performing teams. - Managed a variety of COVID-emergency response projects throughout the entire lifecycle, including a Covid Clinic, requiring expertise in Agile methodologies; oversaw budgets between $50K and $200K via close collaboration with cross-functional project teams of six; collected and evaluated project metrics; documented lessons learned. - Led process improvement projects (e.g., recognized an imbalance in procedures between the Residential and Behavioral Departments, redesign of project outline template on iCM/cloud software, collaboration with System Administrator to implement software adjustments/address issues and errors) by conducting gap analyses and developing/implementing data-driven solutions, resulting in optimizing productivity and operational efficiency. - Applied analytical skills in defining project scope, allocating resources, identifying and mitigating risks, and monitoring project progress. - Created project plans and schedules; communicated with the team to enforce alignment with timelines and prevent unforeseen delays, while meeting and exceeding client expectations and established schedules. - Presided over meetings with stakeholders and senior leaders to present detailed project documentation and report on project progress. - Earned companywide recognition for consistently facilitating root-cause analysis to identify problems and developing customized solutions toward complete resolution. Show less
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Education
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2020 - 2024
University of Maryland Global Campus
Bachelor of Science - BS, Management Information Systems, General -
Wor-Wic Community College
Associate of Arts - AA, Business Transfer
Community
