Real Estate Broker

• Apr 2021 - Present

REALTOR at EXiT Strategy RealtyRent 🏪Buy⚖️Sell🗞Invest💡text “ KIERRA “ to 85377 #KieWithTheKeys ✨🧡 REALTOR at EXiT Strategy RealtyRent 🏪Buy⚖️Sell🗞Invest💡text “ KIERRA “ to 85377 #KieWithTheKeys ✨🧡

Program Manager

• Jul 2019 - Apr 2021

• Work collaboratively with the Director of Program Operations to develop program policies that maintain both safety and flexibility.• Ensure accurate completion of reports required for funding sources – both private and public, including submission of quarterly reports.• Ensure quality and efficacy of case management services specifically for women who are currently homeless.• Ensure a full schedule of afternoon group programming with pertinent topics for all participants.• Collaborate effectively with the Volunteer Coordinator to ensure coordination between services, staff, and volunteers.• Review client files and HMIS to ensure evidence of quality services (appropriate referrals, adequate follow-up, etc.)

Assistant Director

• May 2017 - Jun 2019

The Salvation Army – Shield of Hope, Chicago, IL• Responsible for the overall operation and supervision of staff during each shift.• Provide stability and safety to the program through direct services to clients. Services such as, professional interactions, distribution of supplies, communicating with donors, shelter providers and community partners.• Prepare unusual incident reports and/or program violation reports as needed.• Maintain confidentiality of guest information• Work cooperatively with staff to enhance the working environment of the Emergency Homeless Assessment and Response Center.• Complete DFSS Quarterly Report and other monthly reports to funding sources

Treatmenr Counselor, QMHP

• Sep 2016 - May 2017

• Provided case management services, assessed client and family needs, linked with services to meet those needs, provided crisis intervention to families so their children can remain at home or in the least restrictive environment.• Assisted with a variety of things at home, school, and within the juvenile justice system, including: anger management, social skills, self-esteem, self-talk, time management, communication, budgeting, feelings awareness, parenting support, behavior management, and advocacy at school and/or in home meetings.

Community Support Specialist C&Y

• Oct 2015 - Jun 2016

Provide case management services, provide an assessment of client and family needs and link with services to meet those needs, and provide Crisis intervention to families so their children can remain at home or in the least restrictive environment.Program Contributions: Provide in-home direct service to clients and families in accordance with Wraparound principles and as defined in client and family individualized care plans. Provide behavioral interventions resulting in linking the child successfully to natural and community resources and supports; assist families contacting and following through with natural and community resources aligning with cultural reference of each child and family. Evaluate the client's needs and arranging assistance programs, such as daycare, food programs or affordable housing. Assist with a variety of things at home, at school, and with the juvenile justice system. Examples are: Anger Management, Social Skill, Self Esteem, Self-Talk, Time Management, Communication, Budgeting, Feelings Awareness, Parenting Support, Behavior Management and Advocacy at School Meetings.

Guest Service Specialist

• Mar 2015 - Oct 2015

Program Contributions: Greet, register, and assign rooms to guests for the night. Provide crisis intervention to clients when difficult situations occur. Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their home loss, drug use and other situations. Maintain knowledge of community services and resources available to the clients. Conduct children’s church and provide snacks. Answer phone calls, emails and notify guests of important dates and deadlines. Maintain medications and other medical records of the guests.

Safe Families Member

• Jan 2015 - Apr 2015

Served on an interdisciplinary team to provide case management for consumers housed in the Greater Chicago area. Develops weekly group programs and maintains documentation to fulfill funding-source requirements. Program Contributions: Commit to 1700 hours of full-time service with American Red Cross-Greater Chicago Chapter to focus on disaster preparedness. Acquire CPR/First Aid Certification. Facilitate CPR/First Aid Certification classes to undeserved Chicago populations. Instruct youth programming to increase knowledge of health, safety, and disaster preparedness. Strengthen and maintain local partnerships to accurately meet the needs of community. Serve as team lead for numerous Chicago community fire detector installation projects.

Group Home Intern

• Aug 2014 - Jan 2015

As an intern I work alongside Youth Villages' professional staff to make a difference in the lives of seriously troubled children. Youth Villages works with my professor to tailor my academic and practicum needs so that I can become a successful Social Worker. With very flexible hours it also allows me to work around my class schedule. As an intern I am required to teach one life skill per week, monitor and motivate the youth and always keep a positive attitude. Being apart of the YV family is such a honor and privilege. With the motto of "The Force for Families" I am certain that I will be apart of helping to change the lives of others.

Comcast Call Center Agent. End to End Billing Agent.

• Jun 2014 - Sep 2014

Y-Play Assistant

• Nov 2012 - Apr 2013

*Engaged children ages 3 months until 13 years old with safe, fun and entertaining activities.*Taught the children manners, how to share and also helped themto learm the alphabet. *Engaged children ages 3 months until 13 years old with safe, fun and entertaining activities.*Taught the children manners, how to share and also helped themto learm the alphabet.