Kieran Gordon

People & Culture Coordinator at City Venue Management
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Contact Information
us****@****om
(386) 825-5501
Location
Gold Coast, Queensland, Australia, AU
Languages
  • English -

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Bio

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Experience

    • Australia
    • Recreational Facilities
    • 100 - 200 Employee
    • People & Culture Coordinator
      • Oct 2022 - Present

    • Canada
    • Retail
    • 700 & Above Employee
    • Store Business Lead
      • Nov 2021 - Oct 2022

      The Store Business Lead (SBL) is an experienced Key Leader ready for the next step in their development. The SBL will support with store-related administrative task allowing the store manager and assistant store managers to gain hours back on the floor. Key responsibilities of the role include; managing job postings and candidate experiences, executing new hire on-boarding and training requirements, organising scheduling requirements for new hires and organising off-boarding experiences.

    • Key Leader
      • Nov 2016 - May 2022

      A Key Leader is a key part of the Store Leadership Team and as such supervises the retail floor and takes initiative, delegates work and provides feedback to the team, follows up on outstanding issues and is a star “go to” person. Under the supervision and direction of the Store Manager, the position assists in any leadership duties that arise, thereby working directly with the Store Manager & Assistant Manager, as well as directly supervising the community leader and educator in the stores. The Key Leader also works closely with the Store Leadership Team in supporting the general store operation function. Show less

    • Tour Guide/Marketing/Operations
      • Sep 2015 - Mar 2018

      As a tour guide I am responsible for ensuring that all members of the group are having fun, are safe, and know what activities are happening and when. Tour Guiding requires excellent time management, communication and leadership skills. Duties of being a Tour Guide for Adventure Dudes include: • Running weekend trips for groups of 60 plus to Byron Bay, Springbrook National Park, Noosa and Stradbroke Island. • Responsible for organising additional activities, taking payments, and ensuring guests are on time for all activities. • Organising and preparing meals for the tour group • Ensuring guests are having a safe and enjoyable experience • Making sure the trip is running on time and each guest is aware of the activities taking place and when they are taking place. Show less

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Ski Patrol
      • Jun 2017 - Sep 2017

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Lift Operator
      • Jun 2016 - Sep 2016

      As a Lift Operator you are often the first point of contact for resort guests, providing them with a warm welcome and ensuring their safety while loading and unloading from lifts and lift areas.Other duties include: - Providing a safe environment for guests when using the lifts - Maintaining loading and unloading areas as well as the appearance of lift stations - Assisting maintenance staff with routine operational checks and start-up of the lifts - Providing resort guests with trail maps and other information regarding weather conditions and activities taking place within the resort - Assisting fellow staff members by digging out doorways, stairs and access paths that had been snowed-in Show less

    • Australia
    • Higher Education
    • 300 - 400 Employee
    • Senior Resident Assistant
      • Apr 2014 - Jun 2016

      As a Residential Assistant (RA), I am required to complete various administrative tasks, be the first point of contact for all residents, complete the check-in procedure with new residents, listen to resident concerns and general questioning, and work as part of an effective and vibrant RA Team. As the Senior Residential Assistant I liaise with a number of event suppliers including Griffith University, tour companies, club managers, the Red Frogs and other organisations. Each week I put together an email bulletin and poster to inform residents of that weeks activities, I also work closely with Village Management to run recreational events for residents, communicate resident needs and help ensure that other members of the RA Team are completing required tasks. Show less

    • Canada
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Lift Operator
      • Nov 2013 - Mar 2014

      As a Lift Operator you are often the first point of contact for resort guests, providing them with a warm welcome and ensuring their safety while loading and unloading from lifts and lift areas.Other duties include: - Providing a safe environment for guests when using the lifts - Maintaining loading and unloading areas as well as the appearance of lift stations - Assisting maintenance staff with routine operational checks and start-up of the lifts - Providing resort guests with trail maps and other information regarding weather conditions and activities taking place within the resort - Assisting fellow staff members by digging out doorways, stairs and access paths that had been snowed-in Show less

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Lift Operator
      • Jun 2012 - Sep 2012

      As a lift operator for Charlotte Pass, I was required to complete the regular operator duties of completing safety checks, setting up lift mazes, maintaining loading and unloading ramps and engaging with resort guests. One of the more noticeable attributes of working at a small resort such as Charlotte’s, was the close interaction you have with guests, lodge managers and other resort staff. As a lift operator for Charlotte Pass, I was required to complete the regular operator duties of completing safety checks, setting up lift mazes, maintaining loading and unloading ramps and engaging with resort guests. One of the more noticeable attributes of working at a small resort such as Charlotte’s, was the close interaction you have with guests, lodge managers and other resort staff.

Education

  • Griffith University
    Bachelor of Business (Hotel, Tourism, Event, Real Estate and Property, and Sport), Award Major - Real Estate and Property Development, Major - Marketing
    2013 - 2016

Community

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