Experience

West Lancashire Borough Council

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Planning Support Officer

  • Sep 2023 - Present

  Validating planning applicationsHandling general public enquiries for planning queriesFacilitating planning, highways, and environmental health searchesSupporting other colleagues across the support unit.

• Business Support Officer

  • Sep 2022 - Sep 2023

  Providing Business Support services to the different functions of WLBC, handling internal and external enquiries, ensuring smooth operation of council business.Main role is facilitating the administration of council property disabled adaptation projects.Handling Member of parliament and councillor enquiries.



Samson Security Fire & Facilities

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Area Supervisor

  • Aug 2020 - Aug 2022

  Primarily Working along side the NHS. Area Supervisor for the region of Merseyside.- Assisting the operations manager in daily and strategic operations of the over 100 personnel we employ.- Deputising for the operations manager in their absence.- Assisting other HQ staff.- Supporting staff by conducting welfare checks, getting necessary PPE, rostering, and other agenda.- Liaising and meeting with clients.- Liaising with emergency services.- Training staff on site across the area.- Trouble shooting problems that arise.- Ensuring rosters are complete.- Assisting staff during busy periods.- Responding to alarm activations across the area.- General administration.- Recruitment and selection (using various recruitment platforms, conducting interviews)- Conducting investigations raised from official complaints or other intelligence.Trusted to drive company vehicles. Show less

• Acting Operations Manager

  • Jul 2021 - Oct 2021



Edge Hill University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Business and Management Student

  • Sep 2019 - Jul 2022

  General Business and Management studies, allowing me to tailor my degree to my interests. General Business and Management studies, allowing me to tailor my degree to my interests.



Tax Debts Help and Advice

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Business Development Manager

  • Oct 2019 - Mar 2020

  Working closely with company directors, introducing marketing strategy and implementation across social media platforms. Furthermore, sourcing and retaining new clients through various mediums. Speaking to, and advising clients on Tax debts, and arranging time to pay agreements with HMRC. Working closely with company directors, introducing marketing strategy and implementation across social media platforms. Furthermore, sourcing and retaining new clients through various mediums. Speaking to, and advising clients on Tax debts, and arranging time to pay agreements with HMRC.



Samson Security Fire & Facilities

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• ARC / RVRC Controller

  • Jul 2019 - Sep 2019

  - General administration. - Monitoring CCTV and alarm systems across multiple areas of the country. - Dispatching mobile drivers to alarm activations, escalate if necessary and reporting the findings to management. - General day to day operations. - Liaising with staff, ensuring they complete hourly check calls and dealing with any concerns raised. - Liaising with management. - Liaising with clients. - Dealing with sickness and absence. - Making sure weekly rosters are complete. Show less



Pontin's

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Duty Manager

  • Jan 2019 - Jun 2019

  - Ensuring that day to day operations run smoothly for the holiday resort that can hold over 3500 guests. - Being the main point of contact for guests and staff while on shift. - Liaising with other departments to ensure continuity of operations. - Ensuring the safety and well-being for all guests and staff members. - Assisting with the training of new employees. - Ensuring departments follow SOPs. - Ensuring that tills are cashed up at the end of the night.- Assisting departments during busy periods.- Ensuring at the end of the week timesheets are filled in correctly and passed to finance.- Ensuring rosters are complete.- Responding to medical emergencies like first aids on the site or pool alarm activations, as well as dealing with any security incidents on the resort. Show less

• Various other roles

  • May 2017 - Jun 2019

  Roles of responsibility:- First Aid Coordinator (Lead first aider. I was also responsible for ensuring incident report forms were filled in correctly, the purchasing of first aid equipment, and filling up first aid boxes)- Overseeing Health and Safety (I would ensure monthly monitoring forms were filled in, weekly fire tests conducted, departments knew EOPs)Various roles:Barman, Gate security, Porter, Maintenance, grounds, catering, cleaning, receptionist.Trusted to drive company vehicles:4x4 kabota, van, car, golf boogies. Show less

• Leisure and GameZone Manager

  • Mar 2018 - Dec 2018

  - Running day to day operations of the leisure and Gamezone department. - Ensuring continuity of the activities for the day.- Leading a team of leisure staff over various activities.- Trouble shooting any problems with the activities.- Organising staff rosters.- Organising timesheets at the end of the week.- Overseeing all cashing up at the end of the day for the activities.- Dealing with any complaints or queries for the department.- Responding to medical emergencies like first aids on the resort as well as pool alarm activations, also including any security incidents.- Ensure all activities in the department are safe for guests to use following SOPs.- Reporting any faults with the leisure activities and ensuring safety check sheets are complete before activities open.- Ensuring the complete safeguarding all activities. Show less

• Leisure Attendant

  • May 2017 - Mar 2018

  - Run individual activities on the department as well as working as a team.- Ensure activities are safe for guests to use by completing safety check sheets and testing the activities. - Following department SOPs.- Accept financial transactions.- Safeguarding of the activities.- Cashing up my activity.- Responding to medical emergencies like first aids on the resort, as well as any security incidents.



A&S Removals

• Southport, England, United Kingdom

• House Remover

  • Jul 2016 - May 2017

  Casual house remover. Responsible for moving people to one address to another, safeguarding property. Casual house remover. Responsible for moving people to one address to another, safeguarding property.