Co-Founder / Product Manager

• Jan 2022 - Present

- Conducted user research, gathered feedback, validated ideas. - Developed product roadmap, led weekly standups with engineers + designers. - Scoped and wrote product requirements, managed notion inc. preparing epics. Collaborated directly with UX designer in figma to create delightful user experience. - Developed business strategy and growth plans and communicated to the entirely remote team. - Conducted competitor analysis and translated in to tangible product features and/or business strategy decisions. - Written 8 long-form blogs on web3 concepts and Sporos features. Show less

Operations Manager

• Apr 2021 - Oct 2022

- Worked directly with founder to design technical spec and demo outline, honing and applying technical awareness. - Translated complex technical language in to easy to understand documentation. - Compiled market research around the topic of Artificial General Intelligence and translated research in to tangible business priorities. - Scoped and designed all fundraising materials. - Worked directly with founder to design technical spec and demo outline, honing and applying technical awareness. - Translated complex technical language in to easy to understand documentation. - Compiled market research around the topic of Artificial General Intelligence and translated research in to tangible business priorities. - Scoped and designed all fundraising materials.

Product Manager

• Mar 2021 - Dec 2021

- Led brainstorming sessions to identify and design features for MVP.- Outlined product spec with CTO in Trello, and communicated progress internally.- Created and launched preliminary user surveys, conducted analysis in python and communicated findings to senior leadership team.- Conducted competitor and market research. Parsed complex dynamics into digestible chunks for CEO and CTO. - Collaborated on early blue-sky thinking for Sumus.

Data Analyst

• Mar 2021 - May 2021

Regional Coach Manager

• Aug 2019 - Oct 2020

- Analysed customer experience through staff and customer interviews. Presented findings to senior stakeholders + launched dashboards to track performance.- Led the creation of 24 new e-training modules to agreed SLA’s. Collaborated with UX designers, SME's, and users (shop staff) to scope requirements, create roadmap and execute project plan. - Monitored impact and gathered feedback post launch. Translated into content changes and/or feature improvements. - Central POC for the wider regional team, keeping projects moving, keeping everyone organised and acting as 'roadblock remover'. Show less

Team Manager - John Lewis

• Aug 2017 - Aug 2019

- A line manager in a customer facing role, ensuring my team delivered the best service possible. - Led a diverse group of Partners and took great care to understand their strengths and ambitions and to leverage those to achieve the best results for both the individual and the team. - Completed regular administrative tasks including; minuting meetings, answering the phone, rota planning and timecards, cascading of head office communication, regular communications with head office teams.

Team Manager - Waitrose

• Aug 2015 - Aug 2017

- Led teams, including other managers, to commercial success. - Accountable for delivering sales of £500K per week. - Performance managed members of staff and instilled a culture of continuous improvement.

Assistant Manager

• Jan 2012 - Aug 2015

- Accountable for the day to day running of the shop floor. - Managing priorities, allocating tasks, handling customer complaints. I remained flexible in my approach and actively sought feedback from my peers to develop in my role which enabled my quick promotion.