Experience

Sendmarc

• United States
• Software Development
• 1 - 100 Employee

• Chief Operations Officer

  • Jan 2020 - Present

  Working with great talent to build an even greater company. Find us at sendmarc.com Working with great talent to build an even greater company. Find us at sendmarc.com


IDC
• United States
• Market Research
• 700 & Above Employee
• Research Manager, Software, Sub-Saharan Africa

  • Nov 2018 - Jan 2020


ISIgnite

• Computer Games

• Product Manager

  • Apr 2016 - Oct 2018

  Ignite is part of the Internet Solutions group of companies, and is focused on the SME market. As a product manager in this space, my key functions follow the full lifecycle of a product. From ideation, to modelling products from a process perspective (ie. buy, provision, support processes), to commercial modelling (development of business cases for new products) as well as ongoing management, until retirement of that product. I am also responsible for delivering training for our sales and operational teams and developing marketing content where relevant. The technology stacks on which I am focused on are our IaaS offerings, VOIP, Mail (and mail security) and productivity through Office 365. Previously, my role was centered around empowering sales. This means that I was responsible for the crafting of value propositions through the breadth of the product base, acting as an interface between sales, marketing and product, training the sales teams, and more broadly defining Ignite's GTM capabilities.



Internet Solutions

• Saudi Arabia
• Technology, Information and Internet
• 1 - 100 Employee

• Solutions Consultant - Cloud

  • Jan 2014 - Apr 2016

  As a Solutions Consultant my primary responsibility was to craft solutions that drive business outcomes. My role is therefore client-facing, with an emphasis on both a commercial and technical understanding of the product sets within my portfolio. This requires a passion for teamwork within a time sensitive and pressure-filled environment. Thus, the skills required include: project management, people management, technical understanding, sales and negotiation, amongst others.This role has exposed me to many organisations that occupy the top echelons of corporate South Africa and has afforded me the ability to have conversations that resonate at the CxO level.



Dimension Data

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• GAP Graduate

  • Feb 2013 - Dec 2013

  I was lucky enough to be afforded one of thirteen positions on the Dimension Data Graduate Accelerate Program. The program is a two year contract, with the first year being spent rotating through various functional areas - including Group, Marketing, Sales and Services - and through the subsidiaries of Dimension Data (Plessey, Internet Solutions and Merchants). The program allowed me to interact with industry leaders in the ICT space, gain experience in various disciplines and, most importantly, make an informed decision about my career, all the while creating valuable and lasting connections with individuals from across the group.



CSI Africa

• South Africa
• Professional Services
• 1 - 100 Employee

• Writer/Researcher

  • Jan 2011 - Dec 2012

  As a consulting writer for CSI Africa, I created documents ranging from reports to the JSE on CSI activities, through to writing portions of a large enterprise's Annual report. My favourite piece of work was related to replicating an existing model for building schools in an effort to address the backlog in school infrastructure at a national level. As a consulting writer for CSI Africa, I created documents ranging from reports to the JSE on CSI activities, through to writing portions of a large enterprise's Annual report. My favourite piece of work was related to replicating an existing model for building schools in an effort to address the backlog in school infrastructure at a national level.