Kieran Buggy
Director of Operations at South Island Prosperity Partnership- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
Topline Score
Bio
Jake Boyle
Kieran has exceptional social leadership skills and is capable of building strong relationships with internal and external stakeholders. Adds an infectious high energy to his team. I'd be delighted to work with him again.
LinkedIn User
I worked with Kieran during his time at the Local Government Association of Queensland. Kieran is switched on, a good communicator, professional and has a great ability to troubleshoot problems quickly and simply. His likeable and positive manner is also complemented by his ability to see the big picture and an excellent knowledge and sense of business and marketing strategy and principles. His after-work exercise classes also contributed significantly to creating a positive, healthy workplace and to strengthening team relationships.
Jake Boyle
Kieran has exceptional social leadership skills and is capable of building strong relationships with internal and external stakeholders. Adds an infectious high energy to his team. I'd be delighted to work with him again.
LinkedIn User
I worked with Kieran during his time at the Local Government Association of Queensland. Kieran is switched on, a good communicator, professional and has a great ability to troubleshoot problems quickly and simply. His likeable and positive manner is also complemented by his ability to see the big picture and an excellent knowledge and sense of business and marketing strategy and principles. His after-work exercise classes also contributed significantly to creating a positive, healthy workplace and to strengthening team relationships.
Jake Boyle
Kieran has exceptional social leadership skills and is capable of building strong relationships with internal and external stakeholders. Adds an infectious high energy to his team. I'd be delighted to work with him again.
LinkedIn User
I worked with Kieran during his time at the Local Government Association of Queensland. Kieran is switched on, a good communicator, professional and has a great ability to troubleshoot problems quickly and simply. His likeable and positive manner is also complemented by his ability to see the big picture and an excellent knowledge and sense of business and marketing strategy and principles. His after-work exercise classes also contributed significantly to creating a positive, healthy workplace and to strengthening team relationships.
Jake Boyle
Kieran has exceptional social leadership skills and is capable of building strong relationships with internal and external stakeholders. Adds an infectious high energy to his team. I'd be delighted to work with him again.
LinkedIn User
I worked with Kieran during his time at the Local Government Association of Queensland. Kieran is switched on, a good communicator, professional and has a great ability to troubleshoot problems quickly and simply. His likeable and positive manner is also complemented by his ability to see the big picture and an excellent knowledge and sense of business and marketing strategy and principles. His after-work exercise classes also contributed significantly to creating a positive, healthy workplace and to strengthening team relationships.
Credentials
-
Essential People Management Skills Certificate
Engaged HR Inc.Sep, 2023- Nov, 2024 -
Effective Workplace Communication Certificate
Engaged HR Inc.Aug, 2023- Nov, 2024 -
The Practice of Coaching: An Introduction to Positioning Others
Roy Group LeadershipJun, 2023- Nov, 2024 -
Scrum Master Certified (SMC)
Scrum AllianceJan, 2023- Nov, 2024 -
HLTAID001 Provide Cardiopulmonary resuscitation
PARASOL EMTJul, 2017- Nov, 2024 -
HLTAID002 Provide basic emergency life support
PARASOL EMTJul, 2017- Nov, 2024 -
HLTAID003 Provide first aid
PARASOL EMTJul, 2017- Nov, 2024
Experience
-
South Island Prosperity Partnership
-
Canada
-
Non-profit Organizations
-
1 - 100 Employee
-
Director of Operations
-
Apr 2023 - Present
-
-
Manager of Operations
-
Jul 2020 - Present
-
-
Business Concierge
-
Apr 2019 - Present
-
-
Foreign Direct Investment Concierge
-
Jul 2018 - Present
-
-
-
Local Government Association of Queensland
-
Australia
-
Government Relations Services
-
1 - 100 Employee
-
Member Services Officer
-
Feb 2016 - May 2018
Working as part of the 'Assist' team offering first level assistance to all local council members. Support services include web site technical assistance, training services, education of LGAQ services and products. Assist office staff with travel arrangements, administration, and project work Working as part of the 'Assist' team offering first level assistance to all local council members. Support services include web site technical assistance, training services, education of LGAQ services and products. Assist office staff with travel arrangements, administration, and project work
-
-
-
Oaks Hotels and Resorts
-
Brisbane, Australia
-
Reservations Agent
-
Mar 2015 - Aug 2015
Assisted customers over the phone with information and reservations for all Oaks properties. Assisting with corporate bookings and always looking for opportunities to up sell customer packages with use of 'call back' approach and competitive rate negotiations. Assisted customers over the phone with information and reservations for all Oaks properties. Assisting with corporate bookings and always looking for opportunities to up sell customer packages with use of 'call back' approach and competitive rate negotiations.
-
-
-
The Sutton Place Hotels
-
Canada
-
Hospitality
-
100 - 200 Employee
-
Head Concierge
-
Nov 2010 - Feb 2015
Managed up to 18 staff ensuring efficient daily operations. Assisted guests in all manners of their stay. Introduced successful customer focused initiatives based on pro-active management and customer feedback. Developed key processes for service improvement. Managed up to 18 staff ensuring efficient daily operations. Assisted guests in all manners of their stay. Introduced successful customer focused initiatives based on pro-active management and customer feedback. Developed key processes for service improvement.
-
-
-
CorpTech
-
Australia
-
IT Services and IT Consulting
-
400 - 500 Employee
-
Assistant Team Leader
-
Jul 2009 - Dec 2010
Organised staff tasks and ensured adherence to rosters as well as training new staff and provided ongoing coaching. Monitor team work and assist with meeting KPI's. Successful resolution of I.T queries acting as an escalation point for difficult issues. Organised staff tasks and ensured adherence to rosters as well as training new staff and provided ongoing coaching. Monitor team work and assist with meeting KPI's. Successful resolution of I.T queries acting as an escalation point for difficult issues.
-
-
-
Brisbane Convention & Exhibition Centre
-
Australia
-
Events Services
-
100 - 200 Employee
-
Guest Services Supervisor
-
Nov 2004 - Oct 2008
Supervision of ticket sales and usher teams providing excellent customer service and assistance. Decision making under pressure whilst ensuring high levels of service. Liaising with event staff to ensure needs were met. Supervision of ticket sales and usher teams providing excellent customer service and assistance. Decision making under pressure whilst ensuring high levels of service. Liaising with event staff to ensure needs were met.
-
-
Education
-
2014 - 2018
Swinburne University of Technology
Bachelor’s Degree, Business Management, Tourism and Marketing -
2000 - 2004
Marist College Ashgrove
High School
Community
