Experience

Exception

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Digital Transformation Programme Manager

  • Apr 2021 - Present

  Working with a Digital transformation consultancy delivering M365 at a major Government Organisation. Working with a Digital transformation consultancy delivering M365 at a major Government Organisation.



Tracker Technology Services - GTglobaltracker (product)

• United Kingdom

• Global Mobility Implementation Manager

  • Mar 2018 - Present

  Implementing mobility solutions for immigration and taxation compliance in organisations building secure information security infrastructure and integration with ERP HR systems (Workday, Oracle, SAP) and solutions such as Concur. Implementing mobility solutions for immigration and taxation compliance in organisations building secure information security infrastructure and integration with ERP HR systems (Workday, Oracle, SAP) and solutions such as Concur.



Three UK

• United Kingdom
• Telecommunications
• 700 & Above Employee

• M365 Collaboration Tools Programme Manager:

  • Aug 2019 - Apr 2021

  Delivering an integrated technical and business change implementation of M365 with Mobile Device Management, supporting the Digital and Business Agility Strategies. • Design and implementation, implementing data governance, data and cyber security, migration and business change. • Deliver data security aligned with EMM using Microsoft Intune • Transition the organisation from Skype for Business to Microsoft Teams for 2000 accounts delivering a Unified Communications benchmark capability. • Deliver individual Learning Paths for all staff using LinkedIn Learning. • Transform sites and meeting rooms to Teams compatible devices. • Drive business adoption practices with real-time KPI’s and analytics • Consolidate a fragmented support model into a best in class service. Show less



University of Nottingham

• United Kingdom
• Research Services
• 700 & Above Employee

• Client Side Head of Test and Quality Assurance

  • Nov 2016 - Mar 2019

  University of Nottingham Nottingham Jan 2018 –Now. Client side Head of Test role managing the new supplier striving to take an Oracle ERP project live in the UK, China and Malaysia. Responsible for the assurance of Unit, System, Functional, Non Functional, Business, Regression and Penetration testing delivered by the supplier test team. • Used HP QC, J-meter, Selenium and ALM. • Developed GDPR compliance testing.• Took the system live with over 50000 users (December 2018) with particularly challenging non-functional requirements with concurrency requirements of 20000+.• Managed the supplier and led business testing across the University whilst accountable for the quality, liaison and scheduling of 40 supplier and 50 Business testers across multiple functions. • Accountable for the testing and delivery of 43 different business interfaces to the system.• Managed performance and penetration testing using 3rd parties. • Managed environments and test data preparation across 10+ non production environments with over 100 servers and 25+ databasesERP Transition Project Manager Nottingham Nov 2016 – Jan 2018. Project Manager focussed on remediating Infrastructure and Project Lead in the outsourcing of the Oracle ERP project and the support model to a partner. Planning and delivering the transition of the service to the new supplier.• Led the transition between suppliers to the new supplier.• Developed KT assurance model for smooth transition.• Created an internal and third party team to deliver AWS capacity for data warehouse / ODS. Show less

• ERP Transition Manager

  • Nov 2016 - Jan 2018

  ERP Project Manager focussed on Infrastructure and Project Lead in the outsourcing of an Oracle ERP project and support to a System Integrator. Led the project outsource through a turbulent phase with a supplier which had severe financial problems, stabilising it and acquiring a new supplier. Led the transition between suppliers to the new supplier in December and became head of Client Side test and QA in January 2017 with the objective of ensuring a 3 year Programme finally went live.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Data Centre Transformation Project Manager (Financial Services)

  • Jun 2016 - Oct 2016

  Storage Lead in the Data Centre transformation of a Global Bank delivering a resilience programme for all missions critical applications. • Take on and Delivery of a major Data Centre Fabric change of vendor from Cisco to Brocade. Implemented the • Migration of services and delivery of enhanced resilience and a new 20 miles data centre interconnect service linking 2 data centres for Mission Critical applications. • Led and managed the re-configuration and delivery of the revised San Volume Controller configurations with new Storage across wintel and IBM Powers series architecture. • Procured and installed Enterprise level Netapp FAS 9000 Show less



Eversheds

• Birmingham, United Kingdom

• Technology Portfolio Senior Project Manager

  • Jun 2015 - Apr 2016

  Specified and delivered a technology programme, upgrading all of the EUC back office systems to enable a Windows 10 upgrade, across a global top ten law firm whilst managing global differences in business process, infrastructure and culture. • Upgraded SCCM 2012 across a global estate >3000 users • Upgraded Exchange with hybrid O365 integration • Upgraded and simplified AD across a global estate including GPO redesign. • Virtualised Branch Offices reducing footprint by 80%, with centralised backups. • Delivered a citrix upgrade and deployed Citrix Netscaler for centralised applications. • Upgraded 2000+ users to Office 365, Skype for Business Show less



The Bicester Collection

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Transformation Programme Manager

  • May 2014 - Oct 2014

  Responsible for spearheading a programme to migrate Value Retail to a Managed Service Partner and a new Target operating model. Programme leadership role, developing the RFP and leading engagement with the chosen partner. Defined, developed & delivered the RFP for the procurement process, evaluating core solutions. Successfully led a pilot Office 365 project with the exiting ITC, including reviewing virtualised tools. Effectively reviewed and selected a new supplier for a data warehouse (BI) remediation project. Show less



UCAS

• United Kingdom
• Education Administration Programs
• 400 - 500 Employee

• Consultant Programme Manager

  • Feb 2013 - May 2014

  Hired to take on a failing project and accountable for driving programme delivery of a Hybrid Oracle Cloud transformation initiative across UCAS which had to be in place for A Level results day in August 2013. • Delivery of mission-critical Oracle re-platforming to the AWS cloud from Business Case re-write to Closure in 7 months. • £multi-million IT transformation, involving an Amazon and Azure cloud based core platform. Blended an agile 6 scrum team across multiple vendors, delivering a scalable hybrid cloud-based solution going live on Aws, Rackspace and Azure. • Tested for 2000 Logins per second, ensuring the system did not crash on Results day. • Recognised with the UK Cloud Awards ‘Best Public Sector Project’ 2014 – delivering Cloud IT • Featured on Amazon.com home page story about project Show less



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Global Desktop Programme Manager

  • Jul 2011 - Jul 2012

  Responsible for all aspects of global desktop project delivery, refresh & adoption of new solutions Appointed to spearhead the Bombardier global desktop transformation programme and initiative focused on delivery of an SOE upgrade and updated equipment to users & executives globally with a critical deliverable of successful business change management across a global userbase. Definition and execution of the business case and roadmap for the programme, detailing delivery Key achievements, projects & business outcomes include: • Led detailed multi-language testing and application packaging for traindesign & safety software • Delivered volumes ahead of target to a global project on 5 continents, satisfyingstakeholders • Successfully deployed 7,000+ units globally within a 6-month period across over 30+ countries3 recommendations available upon request• Delivered Programme 5% ahead of customer satisfaction KPI's Show less

• Programme Manager

  • May 2003 - Jul 2011

  Responsible for all aspects of programme leadership, governance and transformational change on a £100m Logistics account. Appointed as Programme Manager for the Server Portfolio Refresh Programme focused on enhancing customer value during server hardware refresh & application upgrades, underpinning transformation. Full programme & project ownership, managing up to 40+ simultaneous projects in the portfolio. Operating as a senior PMO member dealing with Project justification, priority and customer proposals.Key achievements, projects & business outcomes• Multiple remediation & OS upgrade programmes, delivered as part of a refresh of 1800+ servers• Consulting with a large user and customer base with constantly shifting objectives in a time of resource constraints.• Definition & execution of the annual technology refresh plan & business case, valued at £10m+• Leadership, management and motivation of a matrix team of 10+ project managers & resources • Business Alignment of operating processes to reflect new systems and hardware• Prepared & delivered a business proposal for a major Hyper V installation, adopting virtualisation • Successfully project managed delivery of Hyper V infrastructure, reporting to the Royal Mail CIO • Project manager on the largest migration of 25,000+ users at that time in Europe to Office 365 (BPOS)2 recommendations available upon request Show less