Housekeeper

• Jan 2021 - Present

Supervisor

• Dec 2017 - Jan 2021

• Preparing cafe to open up at 6:30am• Head Barista (3 years)• Preparing coffee machine in morning and cleaning at the end of the day • Changing coffee grind throughout the day to ensure perfect coffee• Working on my latte art• Greeting (and making great conversation with) and seating customers• Preparing snacks throughout the day to ensure cabinet is stocked• Making cold drinks (milkshakes, smoothies, frappes, etc.)• Making simple breakfasts (bacon and egg… • Preparing cafe to open up at 6:30am• Head Barista (3 years)• Preparing coffee machine in morning and cleaning at the end of the day • Changing coffee grind throughout the day to ensure perfect coffee• Working on my latte art• Greeting (and making great conversation with) and seating customers• Preparing snacks throughout the day to ensure cabinet is stocked• Making cold drinks (milkshakes, smoothies, frappes, etc.)• Making simple breakfasts (bacon and egg rolls/toasties)• Making scones & cupcakes• Contributing to menu items• Serving customers• Designing the till layout on Kounta• All food ordering each week• All huge ice cream orders each week• Contributing to all other ordering• Contributing to the roster• Cleaning down cafe from top to bottom• Politely ordering staff around• Cleaning & closing cafe down at the end of the day• Holding a set of keys for open and close• Handling money Show more Show less

Front Desk Receptionist

• Nov 2017 - Dec 2017

A 6 week contract.• Research and Development• Answering and making phone calls• Compiling e-mails• Creating New Starter Packs• Filing Confidential Employee Information• Input of data into spreadsheets• General office duties• Stock take

Waitress

• Nov 2014 - Jul 2016

• Greeted and seated customers in a courteous and friendly manner• Food orders; listing required orders from customers for food and beverages withconsideration to their needs and requirements, making sure all orders were written clearly andprecisely for the kitchen staff• Served food and beverages to customers within expected timeframes• Observed and checked with customers to ensure meal satisfaction, obtaining feedback on thequality of the food served and the service… • Greeted and seated customers in a courteous and friendly manner• Food orders; listing required orders from customers for food and beverages withconsideration to their needs and requirements, making sure all orders were written clearly andprecisely for the kitchen staff• Served food and beverages to customers within expected timeframes• Observed and checked with customers to ensure meal satisfaction, obtaining feedback on thequality of the food served and the service provided• Managed any problems that arose with customers and provided solutions accordingly• Cleaned, cleared and re-laid all tables Show more Show less