Kienan Hanrahan
Business Development Director at Global Lingo- Claim this Profile
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Bio
Claire Komorowski
Kienan is one of those people you want in the trenches with you. As anyone building a company knows, those first hires are tremendously important as they set the tone for culture and work ethic. Kienan worked for me as my first managerial hire at Yext. He was promoted from within and from the beginning there was no doubt he belonged in the role. Kienan built strong relationships with each member of the team, they quickly turned into a family. He built a team that worked together to make sure local businesses were successful on our platform. Kienan continued to build relationships with our clients long after his promotion. We scaled a strong team under Kienan's leadership, I'd be happy to work with him again someday.
Claire Komorowski
Kienan is one of those people you want in the trenches with you. As anyone building a company knows, those first hires are tremendously important as they set the tone for culture and work ethic. Kienan worked for me as my first managerial hire at Yext. He was promoted from within and from the beginning there was no doubt he belonged in the role. Kienan built strong relationships with each member of the team, they quickly turned into a family. He built a team that worked together to make sure local businesses were successful on our platform. Kienan continued to build relationships with our clients long after his promotion. We scaled a strong team under Kienan's leadership, I'd be happy to work with him again someday.
Claire Komorowski
Kienan is one of those people you want in the trenches with you. As anyone building a company knows, those first hires are tremendously important as they set the tone for culture and work ethic. Kienan worked for me as my first managerial hire at Yext. He was promoted from within and from the beginning there was no doubt he belonged in the role. Kienan built strong relationships with each member of the team, they quickly turned into a family. He built a team that worked together to make sure local businesses were successful on our platform. Kienan continued to build relationships with our clients long after his promotion. We scaled a strong team under Kienan's leadership, I'd be happy to work with him again someday.
Claire Komorowski
Kienan is one of those people you want in the trenches with you. As anyone building a company knows, those first hires are tremendously important as they set the tone for culture and work ethic. Kienan worked for me as my first managerial hire at Yext. He was promoted from within and from the beginning there was no doubt he belonged in the role. Kienan built strong relationships with each member of the team, they quickly turned into a family. He built a team that worked together to make sure local businesses were successful on our platform. Kienan continued to build relationships with our clients long after his promotion. We scaled a strong team under Kienan's leadership, I'd be happy to work with him again someday.
Experience
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Global Lingo
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United Kingdom
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Translation and Localization
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1 - 100 Employee
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Business Development Director
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Jun 2020 - Present
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RWS Life Sciences
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Translation and Localization
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1 - 100 Employee
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Business Development Manager
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Jun 2018 - May 2020
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Sales Manager
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Feb 2017 - Jun 2018
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TransPerfect
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United States
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Translation and Localization
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700 & Above Employee
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Director, Business Development
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Sep 2013 - Aug 2016
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Felix - Intelligent Local Advertising
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Customer Support Manager
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May 2011 - Sep 2013
Scaled growth of the customer service department at a rate of 2x. Managed a team of nine customer support specialists. Responsibilities included the hiring of new team members, training new hires and ensuring the team achieved its monthly quotas. Additional responsibilities included the management and growth of large customer accounts as well as acting as the primary company service representative and arbitrator for dissatisfied clients. Scaled growth of the customer service department at a rate of 2x. Managed a team of nine customer support specialists. Responsibilities included the hiring of new team members, training new hires and ensuring the team achieved its monthly quotas. Additional responsibilities included the management and growth of large customer accounts as well as acting as the primary company service representative and arbitrator for dissatisfied clients.
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Yext
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United States
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Technology, Information and Internet
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700 & Above Employee
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Account Manager
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Aug 2009 - May 2011
Maintained and managed a book of 2,500+ clients. Ensured customer satisfaction with the product as well as gathering customer feedback to help launch new products, implement save tactics and improve customer relationships. Maintained and managed a book of 2,500+ clients. Ensured customer satisfaction with the product as well as gathering customer feedback to help launch new products, implement save tactics and improve customer relationships.
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Marketing Coordinator
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Jan 2009 - Aug 2009
Staffing for contracted physical therapists. Responsible for placement of Prokinetx clients in hospitals and rehabilitation centers nationwide. Also implemented marketing strategies to increase the visibility of Prokinetx Therapy Staffing Solutions. Staffing for contracted physical therapists. Responsible for placement of Prokinetx clients in hospitals and rehabilitation centers nationwide. Also implemented marketing strategies to increase the visibility of Prokinetx Therapy Staffing Solutions.
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Education
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2004 - 2009
University of Florida
BA, Political Science -
2000 - 2004
Gonzaga College High School
HS Diploma
Community
