Experience

Hibret Bank

• Ethiopia
• Banking
• 200 - 300 Employee

• Loan and international trade finance officer

  • Dec 2019 - Present

  · Interview a newly approaching customer enquiring loan or international trade service and recommend whichever is suited for their business. · Paying a business visit to enterprise level and sole proprietorship business’s and prepare a report on it. · Conducting economic, financial and environmental feasibility analysis and make financial injection recommendations as per the result. · Communicating and rendering professional guidance for customers about the prevailing business environment and help them cope with worse business situations. · Prepare loan and mortgage contracts as per approval form. · Check that fulfillment of disbursement conditions. · Prepare monthly, quarterly and yearly reports and evaluation of actual performance and achievement with respect to the established targets. · Booking, following and monitoring repayments of approved loans and their status. · As my customers are mostly enterprises (in different forms of organization) I am highly exposed to communicate with them and dig out their needs in their business vain. Which I am highly appreciated by both my customers. Show less



Bank of Abyssinia

• Ethiopia
• Financial Services
• 500 - 600 Employee

• Customer Service Agent

  • Sep 2019 - Dec 2019

  · Promoted company brand and unique offerings through personalized customer service.· Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.· Established and prepared accurate customers’ accounts to complete new purchases.· Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.· Provided primary customer support to internal and external customers in fast-paced environment.· And conducted marketing (persuading potential customers so as to buy the products the bank offered and to use them) both inside and outside the branch. Show less

• Customer Service Agent

  • Sep 2019 - Dec 2019