Experience

Komatsu Mining Corp. Perú

• Peru
• Mining
• 1 - 100 Employee

• Customer service representative

  • 2019 - Present

  - Developed sales trend reports for management review and forecasting using customer surveys, sales history, and engineering maintenance data collection.- Optimized the process of purchase orders, from receipt to billing and delivery of materials and services to the customer. In addition, responsible for the post-sale attention to requests for claims and guarantees.- Developed logistics planning proposals for the optimization of delivery times and strategic supply.

• Commercial Trainee

  • 2018 - 2019

  - Established a process for a better customer experience including engineering, logistics and commercial. Also established specific points of contact, weekly meetings and reports to the customer.- Assisted the CSR and the account manager in back-office duties like parts delivery process, services follow up, pricing issue, invoicing process, and quotations.


The Goodyear Tire & Rubber Company
• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Sales Intern

  • Mar 2017 - Dec 2017

Enel
• Italy
• Utilities
• 1 - 100 Employee
• Commercial Intern

  • Oct 2016 - Feb 2017

SOUTHERN PERU COPPER CORPORATION
• Peru
• Mining
• 700 & Above Employee
• Purchase Intern

  • Jan 2016 - May 2016