Kiana Moy

Volunteer Coordinator at Koz Events
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, Kalifornien, Vereinigte Staaten von Amerika
Languages
  • English Muttersprache oder zweisprachig
Skills

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Bio

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Credentials

  • The Fundamentals of Digital Marketing
    Google
  • Google Analytics Individual Qualification (GAIQ)
    Google

Experience

  • Koz Events and Three Hills Winery
    • United States
    • Events Services
    • 1 - 100 Employee
    • Volunteer Coordinator
      • Feb. 2019 - –Heute

      • Recruited and managed 100+ volunteers per event• Nurtured and developed positive relationships with volunteers through email, phone, and text• Created 100+ emails for 2019 email marketing campaign• Created websites for events• Set up and tore down events efficientlyKoz Events is an endurance race company that puts on triathlons, bike races, and running events throughout San Diego, such as the Coronado Valentine's Day 10K. For each event, about 1500 athletes of all ages and abilities set out to make themselves proud.

  • TDO Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • E-Prescription Trainer
      • Dez. 2021 - Feb. 2022

      • Trained doctors and staff on how to use e-prescription• Configured and troubleshot client systems in preparation for new software• Managed contracts and scheduled trainings for clients interested in our e-prescription serviceNew legislation required many states, including California, to transmit prescriptions electronically. As a result, a major influx of our clients sought our e-prescription service. I successfully helped even doctors who feared technology feel confident using e-prescription software.

  • TDO Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • Practice Relationship Coordinator
      • Nov. 2020 - März 2021

      • Coordinated new clients through the onboarding process as the main point of contact• Fostered client relationships through regular follow-ups, scheduling trainings and answering questions• Monitored and documented client pipeline milestones to ensure clients were on track for their live date• Collaborated with data conversion team to drive process improvements in project management• Upsold additional service packages and managed corresponding contractsTDO (The Digital Office) is the most comprehensive practice management software for endodontists.I was the main point of contact for newly acquired clients. At any given time, I was guiding approximately 40 new offices on their next steps to going live with our software. I strived to give clients the smoothest transition to using our software. My regular communication with clients helped them feel prepared and confident going live which helps the support team provide better support as there are reduced levels of calls.

  • LearnPlay, Inc.
    • United States
    • Wholesale
    • Marketing Associate
      • Sept. 2018 - Feb. 2019

      • Managed social media with Hootsuite• Wrote, reviewed, and edited copy for blog posts, website, and communications• Created photo and video contentLearnPlay is a startup that brings irresistibly adorable designs to educational toys. • Managed social media with Hootsuite• Wrote, reviewed, and edited copy for blog posts, website, and communications• Created photo and video contentLearnPlay is a startup that brings irresistibly adorable designs to educational toys.

  • Bruxie Gourmet Waffle Sandwiches
    • Server/Cashier/Barista
      • Aug. 2015 - Jan. 2016

      • Handled payments at the cash register• Resolved problems with customers• Delivered food and beverages promptly • Handled payments at the cash register• Resolved problems with customers• Delivered food and beverages promptly

  • Rosy Dental: The Dental Spa
    • Medical Practices
    • 1 - 100 Employee
    • Marketing Representative
      • Juni 2014 - Aug. 2014

      • Expanded customer base through direct and indirect marketing channels• Attracted and educated potential clients at events • Expanded customer base through direct and indirect marketing channels• Attracted and educated potential clients at events

  • Home Run Media Group
    • Client Growth Intern
      • Juni 2013 - Aug. 2013

      • Shadowed and assisted employees in all departments• Researched and created a database of 400+ local potential clients• Reorganized company's social media • Shadowed and assisted employees in all departments• Researched and created a database of 400+ local potential clients• Reorganized company's social media

Education

  • San Diego State University-California State University
    Bachelor’s Degree, Marketing
    2013 - 2017
  • University of South Australia
    Bachelor’s Degree, Marketing
    2016 -
  • Ocean View High School
    High School, 4.56 GPA
    2009 - 2013

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