Kiana W.
People and Culture Coordinator at Exclaim IT- Claim this Profile
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English Native or bilingual proficiency
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Tok Pisin Limited working proficiency
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Mandarin Elementary proficiency
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Cantonese Elementary proficiency
Topline Score
Bio
D'Arcy Smith 戴曦
I have had the pleasure to work with Kiana in several Griffith University based clubs and organisations including the Griffith Go Global Club (GGGC) and the Griffith University Hong Kong Association (GUHKA). Kiana is an incredibly dedicated and hard working woman with a keen attention to detail. As a perfectionist myself, she is one of the few people I know I can trust to get a job done and have it done right. She is also very kind and considerate, going out of her way to ensure that her colleagues and her members are happy and safe. I couldn't possibly recommend Kiana more and I hope that I will continue to have further opportunities to work alongside her.
D'Arcy Smith 戴曦
I have had the pleasure to work with Kiana in several Griffith University based clubs and organisations including the Griffith Go Global Club (GGGC) and the Griffith University Hong Kong Association (GUHKA). Kiana is an incredibly dedicated and hard working woman with a keen attention to detail. As a perfectionist myself, she is one of the few people I know I can trust to get a job done and have it done right. She is also very kind and considerate, going out of her way to ensure that her colleagues and her members are happy and safe. I couldn't possibly recommend Kiana more and I hope that I will continue to have further opportunities to work alongside her.
D'Arcy Smith 戴曦
I have had the pleasure to work with Kiana in several Griffith University based clubs and organisations including the Griffith Go Global Club (GGGC) and the Griffith University Hong Kong Association (GUHKA). Kiana is an incredibly dedicated and hard working woman with a keen attention to detail. As a perfectionist myself, she is one of the few people I know I can trust to get a job done and have it done right. She is also very kind and considerate, going out of her way to ensure that her colleagues and her members are happy and safe. I couldn't possibly recommend Kiana more and I hope that I will continue to have further opportunities to work alongside her.
D'Arcy Smith 戴曦
I have had the pleasure to work with Kiana in several Griffith University based clubs and organisations including the Griffith Go Global Club (GGGC) and the Griffith University Hong Kong Association (GUHKA). Kiana is an incredibly dedicated and hard working woman with a keen attention to detail. As a perfectionist myself, she is one of the few people I know I can trust to get a job done and have it done right. She is also very kind and considerate, going out of her way to ensure that her colleagues and her members are happy and safe. I couldn't possibly recommend Kiana more and I hope that I will continue to have further opportunities to work alongside her.
Credentials
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Mental Health First Aid
Mental Health First Aid® AustraliaFeb, 2023- Sep, 2024 -
Advanced First Aid & CPR
First Aid ProJan, 2023- Sep, 2024 -
Responsible Service of Alcohol
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Responsible Service of Gambling
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Experience
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Exclaim IT
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Australia
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Staffing and Recruiting
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1 - 100 Employee
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People and Culture Coordinator
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Sep 2022 - Present
As the People and Culture Coordinator, my primary role is to provide HR, culture,and training capability to the business as directed and as identified needs arise. As a keyCultural Ambassador, the impact of my role is to uplift and increase overall jobsatisfaction.Key responsibilities involve:- Remaining informed of current end emerging talent attraction strategies and trends- Being responsible for internal hires including planning, advertising, initial interviews, and recommendations- Together with relevant stakeholders, ensuring all onboarding activities are complete to allow for incoming new hires.- Maintaining awareness of and compliance with contemporary and relevant HR and IR legislation.- Ensuring new staff are adequately prepared and trained in system processes, recruitment methodology, and operational procedures.- Conducting the training needs analysis across the business and, together with leadership, providing training opportunities for current team members- Providing input and active participation into retention strategies and activities including team rewards and wellbeing programs.- Reporting on and improving retention across the business giving effect to industry benchmarks and best practice.- Together with relevant stakeholders, ensuring all offboarding activities are completed for departing employees.- Developing and conducting exit interviews and providing analysis, feedback, and recommendations to leadership.- Liaising and communicating as a point of contact with our HR advice partner.
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Senior Engagement Specialist - Government
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Jan 2022 - Sep 2022
After 2 years at Exclaim-IT, I continue to provide suitably qualified candidates for our client roles, and assist with the continuous improvement of functional and procedural elements of Exclaim's approach to resourcing and candidate management. As a Senior Engagement Specialist, my responsibilities also expand across assisting with the onboarding and basic training of new Engagement Specialist.
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Engagement Specialist - Government
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Jan 2020 - Jan 2022
Exclaim IT hand-selects its candidates on the basis of their skills, track record and capability. We are committed to our candidates, and endeavour to provide the best available recruitment advice, industry information and placement into only the most appropriate roles for your future career aspirations.As an Engagement Specialist, I am involved in candidate-facing interactions, ensuring I use my skills and knowledge of the everchanging market in assisting IT professionals on their endeavour of new opportunities for our local, state and federal government clients.
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Griffith University Hong Kong Association
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Australia
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Events Services
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Sponsorship Officer and Co-Founder
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Sep 2019 - Feb 2021
- recruit club sponsor across Brisbane- organise funding for events and materials for club operations via sponsors- create Cantonese learning materials for social media posting
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President and Co-Founder
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Jul 2019 - Sep 2019
- spokesperson at GUHKA events- liaise with business owners interested in the club and the sponsorship of events- collaborate with the elected executive committee as well as club mentors
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Vice President and Co-Founder
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Mar 2019 - Jul 2019
- organised Cantonese workshops (and relevant teaching material), Mahjong workshops and the clubs' social events - worked alongside Club Coordinators as well as the Executive Committee to achieve the clubs' trimester and annual goals- created social media posts for the promotion of events and sponsorships- co-managed the of the club's social media pages and email
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Australia-China Youth Association
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China
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International Affairs
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1 - 100 Employee
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P2P Director
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Sep 2019 - Feb 2021
The Australia China Youth Association (ACYA) is the only youth-administered NGO run for its members, by its members that works to actively foster a transnational community of young Australians and Chinese interested in furthering understanding of each other’s countries. Focusing chiefly on young people between the ages of 18 to 30, ACYA’s objectives are to facilitate and develop lasting bilateral friendships, partnerships and opportunities across a variety of social sectors, including but not limited to: business, academia, government, sport and the arts. - liaise with fellow executive committee in the planning of club events and achieving certain goals - create action plans for the fruition of all club events - lead and delegate tasks to the P2P officers - embed strong team work culture within the P2P group - ensure completion of all necessary work and success of all events held
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Event Coordinator
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Mar 2019 - Aug 2019
GERHRMS aims to improve members' personal and professional employability skills and help grow their industry network. As a the Event Coordinator of this student-run University club, I was solely tasked with creating all of the club's marketing material inclusive of flyers and social media posts for the promotion of the clubs' events and also liaised with my fellow committee members to ensure the success of all events and workshops we held. GERHRMS aims to improve members' personal and professional employability skills and help grow their industry network. As a the Event Coordinator of this student-run University club, I was solely tasked with creating all of the club's marketing material inclusive of flyers and social media posts for the promotion of the clubs' events and also liaised with my fellow committee members to ensure the success of all events and workshops we held.
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Griffith Go Global Club
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Australia
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Travel Arrangements
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Secretary and Co-Founder
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Feb 2019 - Aug 2019
The Griffith Go Global Club (GGGC) is a community for students to network and share their Go Global Experiences whilst also encouraging and inspiring prospective Exchange and Study Abroad students. Here to guide those prospective students and help them turn their “far fetched” Go Global dreams into a very real and exciting reality! - documented and filed all relevant club matters - updated membership spreadsheets - scheduled all meetings and kept meeting agendas and minutes - completed event requests & risk management assessments - promoted the club at University Open and Market days - delegated tasks amongst all other committee members - created promotional material (flyers, instagram/facebook posts)
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Griffith University
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Australia
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Education Management
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700 & Above Employee
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Global Mobility Ambassador
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Jun 2018 - Jul 2019
The Global Mobility department encourages students to challenge themselves, impress potential employers, expand their cultural horizons, discover amazing places and form lifelong memories. From my experience as a student who went on exchange, I promoted Global Mobility opportunities (international internships, semester/year exchanges, study tours) to current and prospective Griffith students. I worked closely and collaborated with the Griffith Global Mobility office on events and stalls and was able to effectively communicate with interested students and assist with application processes both domestically and internationally.
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Human Resources Intern
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Jul 2017 - Sep 2017
A profit-for-purpose organisation that provides vital support to more than 5,000 children and adults with disabilities in Queensland and Northern NSW. - recruitment and selection: resume checked, phone screened, reference checked, conducted group interviews, filed all relevant candidate documentation, on-boarding, payroll, administration tasks. - employee relations: exit interviewed, conducted research of current HR processes of the organisation, analysed collected data, problem solved, relayed results and suggestions of improvement to leaders of the organisation.
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Fairholme College
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Primary and Secondary Education
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1 - 100 Employee
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Teacher's Aide
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Jun 2012 - Jun 2012
During my school's allocated Work Experience Week, I had the opportunity to work as a Teacher's Aide to a Kindergarten Teacher. In this role, I assisted in all facets of the day including ensuring all classrooms were set up for different activities and subjects including; sport, art, english, math and science. I was also tasked with answering an assisting all of the students questions to empower them in completing their assigned work. During my school's allocated Work Experience Week, I had the opportunity to work as a Teacher's Aide to a Kindergarten Teacher. In this role, I assisted in all facets of the day including ensuring all classrooms were set up for different activities and subjects including; sport, art, english, math and science. I was also tasked with answering an assisting all of the students questions to empower them in completing their assigned work.
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Education
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2016 - 2020
Griffith University
Bachelor’s Degree, Business/Psychological Science -
2018 - 2018
The University of Hong Kong
Bachelor's degree - Semester Exchange, Business/Psychological Science -
2009 - 2014
Fairholme College, Toowoomba
High School
Community
