Kiana Shula

Office Assistant at American Sports Surfaces
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Location
Mobile, Alabama, United States, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Office Assistant
      • Jul 2023 - Present

      - Maintains office calendar with deadlines, licenses renewals and events - Answers phones, transfers calls and enter new prospects in CRM database - Oversees employee timesheets and ensure time is tracked accurately - Provides administrative support to Sales, Operations, HR and Marketing teams - Maintains office calendar with deadlines, licenses renewals and events - Answers phones, transfers calls and enter new prospects in CRM database - Oversees employee timesheets and ensure time is tracked accurately - Provides administrative support to Sales, Operations, HR and Marketing teams

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Bookseller
      • Aug 2021 - Jun 2023

      - Led a team of 10 associates and delegate daily store operational tasks - Accounted for opening and closing registers and handle company bank deposits - Performed various customer service duties, including greeting, assisting and responding to customer inquiries - Utilized knowledge of books, trends and current events to enhance customer satisfaction - Led a team of 10 associates and delegate daily store operational tasks - Accounted for opening and closing registers and handle company bank deposits - Performed various customer service duties, including greeting, assisting and responding to customer inquiries - Utilized knowledge of books, trends and current events to enhance customer satisfaction

    • United States
    • Civic and Social Organizations
    • 200 - 300 Employee
    • Corresponding Secretary
      • Dec 2019 - Aug 2021

      - Regularly formulated both internal and external email communication - Acted as liaison for various organization stakeholders - Prepared social media material for chapter-wide platforms - Regularly formulated both internal and external email communication - Acted as liaison for various organization stakeholders - Prepared social media material for chapter-wide platforms

    • Remote Public Relations Intern
      • May 2021 - Jul 2021

      - Drove author awareness using customized digital campaign - Drafted press materials and social media content for targeted audiences and webinars - Partnered with a non-profit organization to coordinate a virtual event for author - Drove author awareness using customized digital campaign - Drafted press materials and social media content for targeted audiences and webinars - Partnered with a non-profit organization to coordinate a virtual event for author

    • Student Board Member
      • Apr 2018 - Apr 2021

      - Improved university’s inter-generational engagement by coordinating alumni’s events - Recruited incoming students through in-person pitch meetings - Improved university’s inter-generational engagement by coordinating alumni’s events - Recruited incoming students through in-person pitch meetings

    • Youth Development Professional
      • Jun 2019 - Aug 2019

      - Designed interactive leisure activities to support productive youth development outcomes - Built a welcoming environment for social and emotional learning - Planned and implemented positive a behavioral program with positive outcomes - Designed interactive leisure activities to support productive youth development outcomes - Built a welcoming environment for social and emotional learning - Planned and implemented positive a behavioral program with positive outcomes

Education

  • The University of Alabama
    Master of Library & Information Science - MLIS
    2023 - 2025
  • Auburn University
    Bachelor of Arts - BA, Public Relations
    2017 - 2021
  • Baker High School
    2013 - 2017

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