Kiana Shula
Office Assistant at American Sports Surfaces- Claim this Profile
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Bio
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Experience
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American Sports Surfaces
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United States
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Construction
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1 - 100 Employee
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Office Assistant
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Jul 2023 - Present
- Maintains office calendar with deadlines, licenses renewals and events - Answers phones, transfers calls and enter new prospects in CRM database - Oversees employee timesheets and ensure time is tracked accurately - Provides administrative support to Sales, Operations, HR and Marketing teams - Maintains office calendar with deadlines, licenses renewals and events - Answers phones, transfers calls and enter new prospects in CRM database - Oversees employee timesheets and ensure time is tracked accurately - Provides administrative support to Sales, Operations, HR and Marketing teams
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Senior Bookseller
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Aug 2021 - Jun 2023
- Led a team of 10 associates and delegate daily store operational tasks - Accounted for opening and closing registers and handle company bank deposits - Performed various customer service duties, including greeting, assisting and responding to customer inquiries - Utilized knowledge of books, trends and current events to enhance customer satisfaction - Led a team of 10 associates and delegate daily store operational tasks - Accounted for opening and closing registers and handle company bank deposits - Performed various customer service duties, including greeting, assisting and responding to customer inquiries - Utilized knowledge of books, trends and current events to enhance customer satisfaction
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Alpha Kappa Alpha Sorority, Incorporated
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United States
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Civic and Social Organizations
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200 - 300 Employee
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Corresponding Secretary
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Dec 2019 - Aug 2021
- Regularly formulated both internal and external email communication - Acted as liaison for various organization stakeholders - Prepared social media material for chapter-wide platforms - Regularly formulated both internal and external email communication - Acted as liaison for various organization stakeholders - Prepared social media material for chapter-wide platforms
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Remote Public Relations Intern
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May 2021 - Jul 2021
- Drove author awareness using customized digital campaign - Drafted press materials and social media content for targeted audiences and webinars - Partnered with a non-profit organization to coordinate a virtual event for author - Drove author awareness using customized digital campaign - Drafted press materials and social media content for targeted audiences and webinars - Partnered with a non-profit organization to coordinate a virtual event for author
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Student Board Member
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Apr 2018 - Apr 2021
- Improved university’s inter-generational engagement by coordinating alumni’s events - Recruited incoming students through in-person pitch meetings - Improved university’s inter-generational engagement by coordinating alumni’s events - Recruited incoming students through in-person pitch meetings
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Youth Development Professional
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Jun 2019 - Aug 2019
- Designed interactive leisure activities to support productive youth development outcomes - Built a welcoming environment for social and emotional learning - Planned and implemented positive a behavioral program with positive outcomes - Designed interactive leisure activities to support productive youth development outcomes - Built a welcoming environment for social and emotional learning - Planned and implemented positive a behavioral program with positive outcomes
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Education
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The University of Alabama
Master of Library & Information Science - MLIS -
Auburn University
Bachelor of Arts - BA, Public Relations -
Baker High School