Experience

San Diego College of Continuing Education

• United States
• Higher Education
• 1 - 100 Employee

• Senior Student Services Assistant

  • Mar 2023 - Present

• Student Services Assistant

  • Sep 2019 - Mar 2023

  ● Produce certificates for students that successfully complete programs. The certificate programs that I am assigned to include: Windows Operating Systems, Desktop Technician, Network Technician, Server Essentials, Linux Server Administration, Web Server Technologies and Applications, Server Essentials, Networking Technology/Cisco Certified Network Associate(CCNA) and Security and Virtual Datacenter. ● Post orientations to the San Diego Continuing Education website, orientation preparation… Show more ● Produce certificates for students that successfully complete programs. The certificate programs that I am assigned to include: Windows Operating Systems, Desktop Technician, Network Technician, Server Essentials, Linux Server Administration, Web Server Technologies and Applications, Server Essentials, Networking Technology/Cisco Certified Network Associate(CCNA) and Security and Virtual Datacenter. ● Post orientations to the San Diego Continuing Education website, orientation preparation including, name search students prior to arrival to ensure there are not any issues with their records, creating folders with educational plans and student services information. ● Assess high school diploma and GED students using a placement test. ● Provide technical assistance and information to students regarding admissions, registration, record maintenance or counseling services. ● Instruct students, at the Student Services counter, in correct procedures for completion of forms and applications; explain applications, requirements, and restrictions; review completed forms for accuracy and completeness. ● Update and verify student records and information and generate reports while handling sensitive documents. ● Establish and maintain appropriate records and files. ● Prepare and transmit correspondence for students, verifying student status and other information.

• Project Assistant

  • Apr 2018 - Sep 2019

  ● Enroll students into 10+ different certificate programs provided by San Diego Community College District. ● Provide liaison with community groups to encourage understanding, cooperation, participation and support of project objectives. ● Perform research, compile data and prepare technical and/or statistical reports. ● Design, develop and maintain specialized database(s); maintain complex recordkeeping systems ● Finalize high school transcripts for graduating students by… Show more ● Enroll students into 10+ different certificate programs provided by San Diego Community College District. ● Provide liaison with community groups to encourage understanding, cooperation, participation and support of project objectives. ● Perform research, compile data and prepare technical and/or statistical reports. ● Design, develop and maintain specialized database(s); maintain complex recordkeeping systems ● Finalize high school transcripts for graduating students by reassuring that all paperwork is correct. Includes reviewing transcripts, recalculating GPA’s and confirming graduation dates. ● Print diplomas for high school graduates from Continuing Education and San Diego Unified School District. ● Provide students with all high school and continuing education transcripts ● Answer phone calls from concerned students ● Familiarize district website to ensure questions are answered with confidence and a knowledgeable background ● Communicate verbally and written in a clear and concise manner with students and other staff members via phone call and/or e-mail ● Maintain calendars; schedule and confirm appointments with counselors SARs: ● Student Maintenance. Includes, verifying student information, merging records, transferring important information to documents. ● Make necessary adjustments to counselor schedule from all Continuing Education campuses Integrated Student Information System(ISIS): ● Input award screens for students that completed certificate program ● Input Management Information System(MIS) reports Other Duties: ● Create high school cumulative records for San Diego Unified Students ● Review Continuing Education transcripts for high school students from all CE campuses ● File records ● Create and distribute Continuing Education and San Diego Unified diplomas



San Diego Mesa College

• Senior Tutor

  • Jan 2017 - Jun 2017

  ● Assisted students with disabilities with course work. ● Greet students or faculty and assist with their needs. ● Inform students of the services that are provided ● Create and build student portfolios ● Assist student computer equipment ● Familiar with student software such as Kurzweil, Dragon Naturally Speaking, and Text Aloud. ● Produce alternative media for students who request it ● Assisted students with disabilities with course work. ● Greet students or faculty and assist with their needs. ● Inform students of the services that are provided ● Create and build student portfolios ● Assist student computer equipment ● Familiar with student software such as Kurzweil, Dragon Naturally Speaking, and Text Aloud. ● Produce alternative media for students who request it