Experience

كريم هايبرماركت Kareem hypermarket

• Administrator

  • Nov 2020 - Present

  • Provides administrative support to ensure efficient operation of office.• Answers phone calls, schedules meetings and supports visitors.• Exhibits professional communication via phone, e-mail, and mail.• Maintain digital and electronic records of employees on the branch.• Perform orientations and update records of new staff.• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)

• Pricing Coordinator

  • Sep 2019 - Nov 2020

  • Ensure that accurate pricing for goods and services is provided.• Manage third party vendor relationships.• Work with other teams (in. Marketing, sales, sourcing etc.) to ensure that business needs for pricing and cost communication are met.• Provide feedback to merchants and sales managers regarding competitor activity• Manage expiration date of the products by contacting with the proper departments.• Train new joiners and make sure that they meet requirements of the position. Show less



Sameh mall

• Jordan
• Retail
• 1 - 100 Employee

• Store Cashier

  • Sep 2018 - Sep 2019

  • Scanned groceries and ensured proper price scanning. Balanced daily cash register receipts and provided quality customer service. • Answered customers' questions, and provided information on procedures. • Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change. • Assisted customers with final purchases and answered questions at the checkout counter • scanning coupons, and ensuring customer satisfaction • Operated computerized cash registers and credit card machines as well. • Exuded friendly, courteous, and positive attitude and demonstrated professionalism Show less



Extensya

• Jordan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2017 - Sep 2018

  • Determined customer needs by asking relevant questions and listening actively to the responses. • Answered customer telephone calls promptly and in an appropriate manner. • Applied analytical and problem-solving skills to troubleshoot issues. • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response. • Worked weekend shifts and during holiday season. Show less



Zain Jordan

• Jordan
• Telecommunications
• 700 & Above Employee

• Youth program team member

  • Mar 2016 - Sep 2016

  • Promote new products and packages. • Explained product prices and packages as well as answered questions and addressed concerns of customers. • Displayed excellent sales skills and understanding of such skills. • Troubleshot any issues and escalated issues to proper department. • Promote new products and packages. • Explained product prices and packages as well as answered questions and addressed concerns of customers. • Displayed excellent sales skills and understanding of such skills. • Troubleshot any issues and escalated issues to proper department.