Experience

FibreUP

• South Africa
• Telecommunications
• 1 - 100 Employee

• Information Technology Help Desk Support

  • Aug 2020 - Present

  An agent receives request from clients in various companies regarding fibre breaks, we send out technicians to go attend. We communicate using a ticketing system in a form of organizing information to the customers. An agent receives request from clients in various companies regarding fibre breaks, we send out technicians to go attend. We communicate using a ticketing system in a form of organizing information to the customers.



Waterfall Access Networks

• City of Johannesburg, Gauteng, South Africa

• Tier 1 support

  • Apr 2017 - Present

  Operating as a carrier neutral open access network, facilitating fibre line for rental access internet services only at Waterfall estates and Mall of Africa. Operating as a carrier neutral open access network, facilitating fibre line for rental access internet services only at Waterfall estates and Mall of Africa.



MCORP Communication

• Fairlands/

• IT Support MCORP Communications

  • Apr 2016 - Present



Link Africa™

• South Africa
• Telecommunications
• 100 - 200 Employee

• Information Technology Help Desk Support

  • Jan 2018 - Feb 2020

  Providing the customer or end user with information and support related services. Monitoring the network system involving fibre optics. Taking calls from clients with the internet being down and communicating with technicians attending faults. Providing the customer or end user with information and support related services. Monitoring the network system involving fibre optics. Taking calls from clients with the internet being down and communicating with technicians attending faults.



City of Johannesburg

• South Africa
• Government Administration
• 700 & Above Employee

• Student Intern

  • Feb 2015 - Aug 2016

  Newtown, Sci-Bono Science center Newtown, Sci-Bono Science center



Njinjicom

• Soweto

• Wifi installation

  • Sep 2015 - Mar 2016