Experience

Kusuma Agrowisata Group

• Indonesia
• Hospitality
• 1 - 100 Employee

• Restaurant & Banquet Server

  • Nov 2021 - Present

  - Supported the daily operations of all day dining, in room dining, banqueting & event, focusing on the floor and service Flow. - Provided exceptional dining experience to guests by following the sequence of service and the hotels standard operating procedures. Responsible for promoting and ensuring guests satisfaction. - Answering internal calls and order taking from the guests by following the in room dining telephone etiquette. Delivering the order to the guest's room by following in-room dining standards, ensuring that guests feedback is addressed and actioned. - Handling the cashier section by taking care of guests payments, billing, preparing sales reports, opening and closing the shift while following hotel procedures. Show less



Amartahills Hotel & Resort

• Indonesia
• Hospitality
• 1 - 100 Employee

• Restaurant & Bar Server

  • Nov 2020 - Feb 2021

  Training at the amartahills hotel resort batu malang I got the opportunity to learn about difference types of food and beverage administrations and operations i was asiggned to several outlet, In food and beverage service, I was taught how to sell F&B promos in restaurants, how to serve guests well and correctly, And I also studied as a banquet server. which halped me improve my team work and adaptation skills, expanding my knowledge about the hospitality industry. Training at the amartahills hotel resort batu malang I got the opportunity to learn about difference types of food and beverage administrations and operations i was asiggned to several outlet, In food and beverage service, I was taught how to sell F&B promos in restaurants, how to serve guests well and correctly, And I also studied as a banquet server. which halped me improve my team work and adaptation skills, expanding my knowledge about the hospitality industry.



Swiss-Belhotel Batam

• Indonesia
• Hospitality
• 1 - 100 Employee

• Restaurant & Bar Server

  • Jan 2020 - Jul 2020

  Training at Swiss Belhotel Harbor Bay International Batam I got the opportunity to learn about difference types of food and beverage administrations and operations i was asiggned to several outlet, In food and beverage service, I was taught how to sell F&B promos in restaurants, how to serve guests well and correctly. which halped me improve my team work and adaptation skills, expanding my knowledge about the hospitality industry. Training at Swiss Belhotel Harbor Bay International Batam I got the opportunity to learn about difference types of food and beverage administrations and operations i was asiggned to several outlet, In food and beverage service, I was taught how to sell F&B promos in restaurants, how to serve guests well and correctly. which halped me improve my team work and adaptation skills, expanding my knowledge about the hospitality industry.



Aston Madiun Hotel & conference center

• Kota Madiun, East Java, Indonesia

• Banquet Server

  • Jun 2019 - Oct 2019

  - Make preparations for all events that will take place. -Performing services to guests on site. -Arrange tables and chairs for event purposes. -Table set up (U shape style, V shape style, T shape style, theater style, round table style, board meeting style, fish Bone style, hollow square style, class room.) -Clean operational equipment. -Take dirty linen to the laundry and take clean linen to housekeeping. -Report to my supervisor any undesirable incidents. -making a buffet table and closing. Show less



The sun hotel madiun

• Kota Madiun, East Java, Indonesia

• Banquet Server

  • Jun 2019 - Oct 2019

  - Make preparations for all events that will take place. -Performing services to guests on site. -Arrange tables and chairs for event purposes. -Table set up (U shape style, V shape style, T shape style, theater style, round table style, board meeting style, fish Bone style, hollow square style, class room.) -Clean operational equipment. -Take dirty linen to the laundry and take clean linen to housekeeping. -Report to my supervisor any undesirable incidents. -making a buffet table and closing. Show less