Khushbu Shah

Business Analyst at Chime Technologies Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA

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Experience

    • United States
    • Leasing Real Estate
    • 1 - 100 Employee
    • Senior Business Analyst
      • Apr 2020 - Present

      • Defined program and project goals, objectives, products, services, constraints, assumptions, and risk, and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work. • Elicit user requirements by scheduling Brain storming sessions, JAD sessions and one on one meetings with various stakeholders to gather and perform requirement analysis. • Preparation of Business Requirement Document (BRD) and Functional Requirement Document (FRD) on various new and enhancement projects. • Designed and developed UML Use Case Diagrams, Class diagrams, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams using MS Visio. • Worked on Data Migration Project for ERP software J.D Edwards to Yardi 7.0 – acted as liaison between business and IT to ensure all application and tool migration needs are met. • Provided operational support between the customer and internal team during the migration process managing regular update to stakeholders with the work status. • Analyzed existing Business Processes and systems and developed GAP analysis document in accordance with the Business rules to implement the system in most optimized way. • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. • Involved with the QA team to determine and develop test approaches and methods for Unit testing, integration and functional testing and usability testing according to application complexity and test requirements. • Actively participated in the Quality Assurance Process and the full test cycle to include the following activities: - Development of appropriate test strategies and related documents - Creation of user acceptance test plan - Development of user acceptance test scripts - Co-ordination of user testing and issue tracking • Prepared iteration planning by selecting appropriate user stories and leading story review using Agile Methodology. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Business Analyst
      • Feb 2018 - Mar 2020

      • Working with key stakeholders within all business functions to align Technology solutions with Business strategies. Performed stakeholder analysis to identify impacted or influencing groups and stakeholder requirements. • Effectively conducting Requirement Gathering sessions from business units and translating those to technical teams. • Created and maintained supporting documents like Project Charter, Business Requirement Document (BRD), Functional Requirement Document (FRD), and Use Cases to meet SDLC standards. • Facilitate collaborative sessions with the agile software development team and large and diverse business stakeholder groups to drive requirements discovery, analysis, and review. • Involved with the QA team to determine and develop test approaches and methods for Unit testing, integration and functional testing and usability testing according to application complexity and test requirements. • Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity, and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements. • Collaborated with the QA team in reviewing and validating test plans and test cases, ensuring that the f final application catered to the user requirements. • Worked with business users to define product feature requests, business requirement specifications, and change requests; documented requirements and transformed them into functional and technical requirement specifications. • Introduced the idea of Business process management software (BPMS) which helped in converting manual data transmission to fully automated operations i.e., SharePoint. • Developed a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application. Show less

Education

  • H. L. College of Commerce
    Bachelor of Business Administration - BBA, Business Laws, Marketing Management, Operations, Retail Management, Business Communication
    2011 - 2014

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